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Open Dental is looking for experienced Dental Assistants, Receptionists, and Hygienists who are wanting to transition to an office-based support role.
This position involves phone-based support and online training for our dental office customers around the United States and abroad. Support Technicians work in-office at one of our Salem locations, while providing remote support to our customers. There is also the opportunity for occasional travel.
In addition to dental office experience, the ideal candidate will also demonstrate the following qualities:
- Good communication skills
- Comfortable talking on the phone
- Eager to learn and solve new problems
- Preferred typing speed: at least 40 words per minute
Essential Job Functions:
-Remote connect to customer computers and interpret complex issues and problems with various software programs and systems even when customer is unable to describe issue (training provided by Open Dental)
-Verbally communicate with customers in a professional manner
Benefits include very good medical and dental insurance, 401k retirement with up to 4% company match, paid life insurance, paid holidays, and paid time off (vacation or sick).
We are open 5:00 am to 6:00 pm M-F, but with light coverage early and late.
Compensation: Wages start between $22.50-27/hour DOE.
We generally don't hire someone who lives far outside of Salem because it's beneficial for us to have employees who live near the office. Additionally, we do require a high school diploma or GED for this position.
-To apply: please email your resume to jobs@opendental.com and indicate which position you are applying for.
Job Type: Full-time
Pay: From $22.50 per hour
Benefits:
Schedule:
Work Location: In person
Full Time
Software & Cloud Computing
$41k-50k (estimate)
04/01/2023
08/29/2024
opendental.com
SALEM, OR
25 - 50
2003
JORDAN SPARKS
$5M - $10M
Software & Cloud Computing
Open Dental Software is a powerful, flexible, affordable Dental Practice Management Software. Proudly supporting dental practices of all sizes and varieties all over the world. In the past, the only options for dental practice management software were expensive, rigid, and proprietary. Dr. Sparks, our founder and a dentist himself, wanted something better. He longed for a program that was affordable, customizable, and robust in its capabilities. Realizing that a program like that did not yet exist, he set out to develop one on his own. In just a few years, that self-taught programmer and denti...st had accomplished his goal and Free Dental was born. While using the program during development in his dental office, Dr. Sparks relied heavily on critique from his own dental hygienists, assistants, and office managers giving him unique insight into what makes a dental practice management software user-friendly, efficient, and effective for everyone in the office. Dr. Sparks felt that every dentist should have access to such a powerful, flexible, and affordable program. Thus, Free Dental became Open Dental Software, an open source dental practice management software open to change, open to progress, and available to all. Users were then encouraged to offer feedback and suggestions to facilitate continuous improvement and Open Dental users were so satisfied with the results, news of this innovative program spread like wildfire in the local and online dental community. Today, Open Dental Software employs a diverse group of over 150 engineers, support techs, dental professionals, trainers, IT specialists, conversion specialists, and more. An estimated 20,000 dental practices in countries around the world use the program. Innovative improvements are frequently released based off of user feedback and industry standards. Open Dental and its staff are passionate about simplifying practice management and dedicated to providing an unmatched product with exceptional support.
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