*Benefits available for Full Time employee’s*

Job type: Full Time

Your Job:

We are looking for FANTASTIC people like YOU to join our TEAM!

What does success in Long-Term Care look like?

YOU!

We recognize that our five star rating comes from our driven and engage workforce!

We serve our Residents daily with a Spirit of Excellence which is how ensure the highest quality outcomes!

Don’t be a stranger come apply! We accept walk-in interviews.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Your Job Summary

The Admissions Coordinator will assist the admission leader with daily responsibilities such as maintaining admission guidelines, internal marketing programs, room preparation, tours and visits.

QUALIFICATIONS

• Experience in health care services, products or pharmaceuticals is desirable.

• Familiarity with long- term care and/or health care services useful.

• Presents professional image through appearance, behavior and speech.

RESPONSIBILITIES

• Maintains admissions guidelines and actively participates in writing, updating, and recommending changes to admissions criteria, policies and procedures.

• Markets programs and facilities by preparing and providing information, answering questions and conducting tours with prospective residents and/or responsible parties, and referral sources.

• Handles walk-in or telephone inquiries and invites referral source to nursing center; completes inquiry electronic system for admissions, Medicare facts, and room rates; Gathers nursing information from e-discharge system, or floor nurse at hospital.

• Ensures financial verification is accurate and complete before the resident is admitted to the Facility thus assisting in reducing accounts receivable.

• Screens prospective residents by comparing resident's condition to admission criteria; evaluating and accepting or rejecting residents; referring residents and family to other programs and institutions.

• Resolves resident/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.

• Maintains necessary knowledge of served market areas, resident origin, and major referral sources. • Assists with census development efforts by making quality contact (telephone, e-mail, other) with referral sources.

• Manages incoming inquiries, as needed, dependent on sales model (i.e. central intake)

• Uses clinical inventory to evaluate residents for admission; when necessary, visits prospective residents in the hospital and makes assessment regarding his/her suitability for admission in the nursing center, when required; Contacts Social Services Department to verify eligibility; Contacts insurance companies to determine or verify coverage; Meets in center with families upon or before admission to sign paper work, timely and accurately; Records information that identifies physician and resident, type of accommodation required, insurance coverage, and date of admission, inspects resident’s room prior to admission, active role in morning kick off meeting.

• Effectively sells private transition days to current residents.

• May assist Administrator in contacting families after admission and discharge to personally determine satisfaction; Provides timely follow-up on family or guarantor complaints and problem solves with residents and/or staff.

• Other duties, responsibilities and activities may change or assigned at any time with or without notice