Job Description:

Responsible for the cleanliness and overall appearance of guest rooms and public areas

Summary:

The core job Duties & Responsibilities of a Room Attendant include but are not limited to:

• Vacuuming and sweeping carpets and floors
• Mopping floors as needed
• Dusting, brushing, polishing and vacuuming furniture
• Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents)
• Changing linen and making beds
• Cleaning showers, tubs, sinks and bathroom items
• Removing used guest amenities and trash
• Cleaning and organizing room balconies as needed
• Replenishing guest amenities and supplies
• Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance
• Checking for damaged linens
• Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor
• Maintaining storage rooms and stocking carts
• Emptying linen from housekeeping cart into laundry cart
• Recording room status on work assignment sheet as completed
• Preparing rooms for guest arrival and responding to special guest requests, such as service requests times and/or special instructions
• Listening and responding to guests’ requests or complaints

The Guest Service Expectations for a Room Attendant include but are not limited to:

• Provide a proper greeting to the guest at their room, and announce yourself
• Smile and greet the guests as you encounter them throughout your shift
• Keep your assigned areas clean and stocked throughout your shift
• Do not inconvenience the guests during your cleaning routines
• Assist other departments as requested
• Assist the guest whenever and however you can
• Your uniform is clean and properly worn with your name tag

The Desired Qualifications of a Room Attendant position include:

• Ability to complete assigned tasks without close supervision
• Previous janitorial or cleaning services experience
• Willingness to help out in all areas of the Rooms department
• Ability to communicate to guests in English
• Ability to understand and follow all safety related rules at all times while doing assigned tasks
• Ability to handle the physical aspects of the job, long periods of standing, lifting up to 30lbs, bending, twisting, etc

Benefits:

• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401(k)
• Complimentary Meal for every shift worked
• Hotel Discounts with OPL
• Friends and Family Discount at Opal Grand
• Short Term Disability 
• Discounts available for food beverage and retail outlets

Must be able to work flexible schedule, including nights, weekends, and holidays