Summary:

Provides complete services for members and their guests relating to handling of bags, golf carts and driving range operations.

Essential Duties and Responsibilities include the following;

• Performs all duties according to the daily procedures set by the Golf Center.
• Prepares all golf carts for the day’s play. Ensures carts are clean and stocked with pencils, scorecards, towels, sand and sand scoops.
• Maintains cart storage building and surrounding areas in a neat, organized manner.
• Monitors areas periodically throughout the day to ensure that they are neat and orderly.
• Obtains a daily starting sheet and lesson sheet for the day’s activity.
• Sets up all groups & lessons one hour in advance.
• Keeps area in front of Golf Center clear of congestion.
• Cleans carts upon completion of play and places on charge if it is not be used for a second time that day.
• Rotates each golf cart as designated by the golf cart mechanic.
• Washes clubs upon completion of play and puts them in the proper place. Ensures that bags are placed in storage, or stored until the member or guest leaves and places it in the member’s vehicle. Ensures that no member or guest handles his/her own bag.
• Notifies the Pro shop if any vehicle has been taken without proper registry.
• Ensures that all clubs taken off property which have bag storage are logged out and have the member sign out for it. Returned clubs must be logged in with member’s signature.
• Notifies the Cart Mechanic of any mechanical problems and assists the Cart Mechanic in all non-technical aspects of the maintenance of vehicles.
• Opens driving range to ensure that it is ready for use at the posted opening time.
• Ensures that all comfort stations are neat and fully stocked.
• Maintains driving range throughout the day by checking comfort stations and chipping greens for neatness and stock levels.
• Closes driving range and chipping greens and sets up for next day operation.
• Picks up balls from driving range and collects trash to ensure neatness and cleanliness.
• Assists in all special events of the Golf Center.
• Assists all staff members in enforcing policies, procedures and services to our membership.
• Communicates with members, co-workers, management and the general public in a courteous and professional manner.

• Conforms with and abides by all regulations, policies, work procedures and instructions.
• Exhibits and maintains a professional demeanor to reflect a positive image of The Polo Club.
• Performs other duties as assigned by the Outside Operations Supervisor.

Knowledge, Skills and Abilities:

• Requires some knowledge of the game of golf.
• Previous country club experience preferred.
• Mobility to carry and lift golf bags above the head weighing up to 50 pounds.
• Ability to remain on one’s feet and work in outside conditions for long periods.
• Ability to prepare reports.

• Ability to verbally communicate well in English and in writing.
• Ability to understand and carry out verbal and written instructions in English.
• Ability to interact professionally and maintain effective working relationships with superiors, co-workers and members.
• Must be able to multi-task and work in a fast paced environment.

Supervisory Responsibilities:

This job does not have supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to communicate well in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

No requirements.

Certificates, Licenses, Registrations:

Requires a valid Florida driver’s license and a good driving record.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include wearing a surveillance earpiece head set connected to radio. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance.

Work Environment: