Full Time | IT Outsourcing & Consulting1 Month Ago
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Onyx Point is Hiring a System Administrator Level 2 w/ 10 years experience Near Hanover, MD
REQUIRED
TO BE CONSIDERED FOR THIS POSITION YOU MUSTHAVE AN ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)
Security certification is required at time of start Required Skills: CentOS/Solaris, Windows Server, Windows 10, Linux IAVA experience STE/STN knowledge VM knowledge with Openstack (software running on MASH) and (MASH) Machineshop environments NESSUS, McAfee (Patching and Upgrading) Experience with JIRA Ticketing Experience with Confluence Documentation Desired Skills: NIFI, Nagios Experience with configuration of servers Experience with BISCOTTI/ LATTEART Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.Qualifications - Provide support for implementation, troubleshooting and maintenance of IT systems -Manage the daily activities of configuration and operation of IT systems - Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems - Provide assistance to users in accessing and using IT systems -Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. -Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems - Provide support for the escalation and communication of status to management and internal customers - Optimize system operations and resource utilization, and perform system capacity analysis and planning - Provide support for the dispatch system and hardware problems and remains involved in the resolution process -Provide in-depth experience in trouble-shooting IT systems -Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance -Provide detailed analysis and feedback to management and internal customers for escalated tickets