Title: Administrative Support Clerk

Reports to: Administrative Services Lead

Location – onsite/hybrid: Onsite at Sports Medicine North

Hours: Monday-Friday 8:00am-4:00pm

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. The Spire network spans the Northeast with more than 1,300 employees, 130 physicians, and 28 locations in Connecticut, New York, and Massachusetts.

What you’ll do: Provide administrative support to scanning/indexing/transcription departments

Responsibilities/Duties:

• Daily processing of incoming mail
• Submit mailed and faxed medical record requests for processing.
• Ensure failed faxes are resent properly.
• Data entry of clinical and non-clinical data into appropriate software system
• Electronically send patient notes/reports and referrals to appropriate facilities
• Update and maintain referring physician hospital affiliation list in practice management system.
• Troubleshooting and problem resolution that may come up as the day progresses.
• Assist managers/coworkers with additional duties and projects as needed.
• Back up for clinical methods analyst, medical records clerk and indexing clerk roles.
• Other duties as assigned.

Who you are:

Qualifications:

• High School Diploma or equivalent.
• Familiarity with HIPAA, insurance regulations, policies, procedures and other regulatory policies
• Knowledge of common safety hazards and precautions to establish a safe working environment.
• Medical office procedures, policies, practices, medical terminology and proper communication etiquette
• Familiarity with electronic medical systems is a plus, including Athena/Centricity/EPIC
• Able to react calmly and effectively under stress.
• Ability to interpret, adapt and apply guidelines and procedures.
• Develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by displaying sympathy, tact and understanding.
• Must be a team player with a positive attitude, adjust to various personalities, work with a diverse population, demonstrating patience and professionalism.
• Promotes teamwork through collaboration.
• Represents the organization in a professional manner.
• Able to maintain strict confidentiality on all patient issues.

What we offer:

• Excellent growth and advancement opportunities
• Dynamic environment
• Access to a diverse network of practitioners
• Broad infrastructure of tools and programs to enhance the employee experience.
• Competitive Compensation
• Generous PTO
• Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”)

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