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Job Description
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
Position Requirements
· Weekend and Holiday availability
· Excellent verbal and written communication skills
· Excellent problem-solving skills
· Takes pride and ownership in the position and property
· Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
· Have at least two year of hospitality experience
· Possess amazing interpersonal skills and exceptional guest service abilities
· Be organized, proactive, productive and self-motivated showing a positive attitude
· Maintain a neat and professionally well-groomed appearance
· Think clearly, quickly and efficiently and make concise decisions even under pressure
Main Responsibilities
· Greet and direct residents and visitors with a pleasant attitude
· Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
· Cultivate and retain cohesive relationships with residents, vendors and contractors
· Professional telephone etiquette and message delivery
· Accurately log guest packages, ensure timely delivery and perform package inventory audits
· Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
· Walk the premises to ensure the highest standards are being met
· Perform all other duties as assigned
· Must be able to work flexible schedules including nights, weekends and holidays
Experience Requirements:
· Experience in hospitality or upscale customer service or retail
· Must have experience delivering exceptional service
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
Job Types: Full-time, Part-time
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Full Time | Part Time
Business Services
$32k-43k (estimate)
03/28/2024
04/17/2024
onquest-inc.com
SAN DIMAS, CA
100 - 200
1960
Private
RANDY KESSLER
$50M - $200M
Business Services
OnQuest designing and engineering services for Liquefied natural gas, hydrogen, methanol and ammonia.
The job skills required for Front Desk Agent (Floater) include Customer Service, Guest Service, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent (Floater). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent (Floater). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent (Floater) positions, which can be used as a reference in future career path planning. As a Front Desk Agent (Floater), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent (Floater). You can explore the career advancement for a Front Desk Agent (Floater) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.