Location: Syracuse, NY Category: Professional Administrator Posted On: Tue May 2 2023 Job Description:
BROAD FUNCTION
The Office of Students' Rights, Responsibilities, and Residence Life provides residence life and housing related services to students residing in any of our four campus residence halls. The Assistant Director is responsible for assisting the Director of Students' Rights, Responsibilities, and Residence Life in the leadership of the College's residence life program in creating a residential living and learning environment that supports student retention and success. In addition to creating and/or facilitating department wide initiatives, the Assistant Director of Residence Life develops, implements, oversees, and evaluates the student housing application and assignment process for both the traditional academic year and summer conference housing.
MAJOR RESPONSIBILITIES
Provide direct recruitment, selection, training, and oversight to four professional residence hall directors.
Assist in the oversight and management of the departmental housing management system.
Oversee and facilitate all aspects of residence hall occupancy management. This includes marketing, the housing application & license, room assignments/placement, the move-in/out process, break-housing, room changes, key management, developing and disseminating reports, and monitoring space availability.
Coordinate the summer residence hall conference program, including managing any requests for housing from internal and external stakeholders.
Work in collaboration with the Student Accounts office to oversee all room charges, meal plan charges, damage charges, and other miscellaneous charges are billed.
In coordination with the Director, develop and implement policies and procedures for residential students.
With support from the Residence Hall Director staff, develop and facilitate various initiatives such as student staff selection and student staff training.
As necessary, work with staff and students to resolve differences ranging from significant interpersonal conflicts to more traditional roommate conflicts, including connecting involved students to appropriate broader campus resources or recommend room relocations for persistent intractable conflicts.
In collaboration with other Residence Life staff respond appropriately to student concerns within their living environment. This includes investigating and respond to concerns and complaints of students, parents and College staff members in a manner that provides accurate information and fosters good public relations.
Serve as part of the "Administrator On-Call (AOC)" for crisis management and residence life staff support; respond to campus and student emergencies as needed.
Recruit, hire, and supervise student office assistants and desk assistants.
Work with the director to review and update all administrative paperwork annually, maintaining all records consist with the record retention policy.
Handle all confidential and sensitive information in a professional manner.
Perform other duties and special assignments as requested.
Job Requirements:
MINIMUM QUALIFICATIONS
Bachelor's degree from an accredited college or university is required.
Minimum of three years of professional experience in higher education is required.
PREFERRED QUALIFICATIONS
Master's degree in Counseling, Student Personnel Administration, or related discipline.
Experience in professional roles related to residence life, student conduct, or student life.
Experience with RMS Mercury.
Bilingual in Spanish or another language.
KNOWLEDGE, SKILLS & ABILITIES
Ability to effectively work independently as well as part of a team
Ability to function in a highly collaborative environment and develop effective working relationships with individuals at all levels of the organization as well as in the external community
Ability to handle confidential information in a professional and sensitive manner
Ability to communicate clearly and effectively with a diverse student population, parents, and staff
Possess strong administrative skills and the ability to work in a detail-oriented environment
Possess excellent computer skills, including Microsoft Office and various college software systems
Possess a willingness to take the initiative with new projects and embrace change
Additional Information:
NOTICE TO APPLICANTS: Onondaga Community College requires all students, faculty, and staff to be fully vaccinated against COVID-19 unless they have claimed medical or religious exemption.
Please contact hr@sunyocc.edu if you have questions.
Salary up to $66,550