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hotel felix
Chicago, IL | Full Time
$28k-37k (estimate)
Just Posted
Marriott
Chicago, IL | Full Time
$28k-37k (estimate)
7 Days Ago
La Quinta Chicago Downtown
Chicago, IL | Full Time
$29k-38k (estimate)
7 Days Ago
Highgate Hotels
Chicago, IL | Full Time
$29k-38k (estimate)
9 Months Ago
Lakhani Hospitality
Chicago, IL | Full Time | Part Time | Temporary | Other
$29k-39k (estimate)
Just Posted
Kinzie Hotel
Chicago, IL | Full Time
$29k-39k (estimate)
7 Days Ago
theWit Hotel
Chicago, IL | Full Time
$29k-39k (estimate)
2 Weeks Ago
Hotel Zachary at Gallagher Way
Chicago, IL | Temporary
$29k-39k (estimate)
1 Month Ago
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Chicago, IL | Full Time
$29k-39k (estimate)
1 Month Ago
Spirit Mountain Recreation Area
Chicago, IL | Full Time | Part Time
$29k-39k (estimate)
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Cookunity
Chicago, IL | Part Time | Full Time
$29k-39k (estimate)
2 Months Ago
Health One Medical Center
Chicago, IL | Part Time | Full Time
$29k-39k (estimate)
2 Months Ago
Faithfully Guided Health Center
Chicago, IL | Full Time | Part Time
$29k-39k (estimate)
2 Months Ago
Onni Group
Chicago, IL | Full Time
$29k-39k (estimate)
3 Months Ago
Spearhead Hospitality, LLC
Chicago, IL | Full Time
$29k-38k (estimate)
5 Months Ago
Hyatt Centric Chicago Magnificent Mile
Chicago, IL | Full Time
$29k-38k (estimate)
7 Months Ago
IC - Chicago Magnificent Mile (ORDHA)
Chicago, IL | Full Time
$30k-40k (estimate)
10 Months Ago
Marriott International, Inc.
Chicago, IL | Full Time
$30k-40k (estimate)
0 Months Ago
Claridge House
Chicago, IL | Part Time
$29k-39k (estimate)
1 Month Ago
Arlo Chicago
Chicago, IL | Full Time
$29k-39k (estimate)
1 Month Ago
IC - Chicago Magnificent Mile (ORDHA)
Chicago, IL | Full Time
$30k-40k (estimate)
7 Months Ago
Hyatt House/Hyatt Place ChicagoLoop
Chicago, IL | Full Time
$29k-39k (estimate)
1 Month Ago
Marriott International, Inc.
Chicago, IL | Full Time
$29k-39k (estimate)
1 Month Ago
Emily Management LLC
Chicago, IL | Full Time
$29k-39k (estimate)
2 Months Ago
Onni Group
Chicago, IL | Full Time
$29k-39k (estimate)
2 Months Ago
Hotel Cass, A Holiday Inn Express Chicago at Magnificent Mile
Chicago, IL | Full Time
$39k-54k (estimate)
1 Month Ago
NATIONAL SAFETY APPAREL
Chicago, IL | Full Time
$29k-39k (estimate)
2 Days Ago
Hotel Front Desk Agent
hotel felix Chicago, IL
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$28k-37k (estimate)
Full Time Just Posted
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hotel felix is Hiring a Hotel Front Desk Agent Near Chicago, IL

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Bookkeeping: keep accurate records of all hotel guest account information • Field customer complaints when necessary • Communicate with housekeeping to make sure guest rooms are ready • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Qualifications: • Working knowledge of Microsoft Office and reservation management systems • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Well-versed in taking telephone calls and handling stressful situations • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills • High school diploma, GED, or equivalent

Job Summary

JOB TYPE

Full Time

SALARY

$28k-37k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/09/2024

WEBSITE

hotelfelixchicago.com

HEADQUARTERS

Chicago, IL

SIZE

<25

INDUSTRY

Accommodations

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The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk Agent job description and responsibilities

Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.

01/10/2022: Wilmington, NC

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.

01/03/2022: New Britain, CT

They are ready to greet with a smile and offer necessary assistance to hotel guests.

03/05/2022: Billings, MT

They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.

03/05/2022: Clearwater, FL

The front desk agent has a relatable personality and a great desire to work with people.

01/07/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk Agent jobs

A front-desk agent should be smiling at the time.

03/09/2022: Sioux City, IA

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

12/20/2021: Minneapolis, MN

The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.

01/21/2022: Minneapolis, MN

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/06/2022: Baton Rouge, LA

Ability to work varying schedules to reflect the business needs of the hotel.

01/01/2022: San Jose, CA

Step 3: View the best colleges and universities for Hotel Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College