You haven't searched anything yet.
We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal.
As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement.
You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace.
Full Time
IT Outsourcing & Consulting
$103k-146k (estimate)
03/09/2024
04/20/2024
onetrust.com
ATLANTA, GA
1,000 - 3,000
2016
KABIR BARDAY
$50M - $200M
IT Outsourcing & Consulting
The following is the career advancement route for Principal Customer Success Manager positions, which can be used as a reference in future career path planning. As a Principal Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Principal Customer Success Manager. You can explore the career advancement for a Principal Customer Success Manager below and select your interested title to get hiring information.