Job Description:

Role Summary/Purpose:

As the VP, Human Resources – Credit & BS&D you’ll partner with leaders and client groups to help drive HR strategy, processes, and programs. This position plays a key role with business clients as a strategic partner, diversity champion, change management leader, and employee advocate. You will collaborate with stakeholders to foster high-performance teams, an inclusive culture, and a positive employee experience.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Provide HR business support through thought partnership and coaching to all levels of the organization.

• Partner with senior management and people leaders to provide strategic direction, creative solutions and execution of deliverables related to staffing and retention, succession management, talent development, employee relations, resource planning, compensation and benefits, and performance management.

• Develop, manage, and implement impactful engagement plans in support of Synchrony’s culture, values, and champion diversity and flexibility.

• Collaborate with Senior Management and their teams to effectively manage change within the function and across the organization.

• Manage, facilitate, and create employee growth and development programs, including the Business Leadership Program (BLP), job leveling, and creation of new programs as required.

• Work with external staffing organizations to identify and recruit key talent and to foster a diverse candidate pipeline.

• Manage employee relations concerns/escalated issues within client groups. Building relationships of trust with all teams.

• Lead other initiatives and perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor's degree OR in lieu of degree, a high school diploma and 8 years of HR experience

• 5 years of HR Generalist experience in Human Resources.

• Experience as an effective business partner supporting multiple executive level clients, exempt and non-exempt employees.

• Strong skills at building relationships with various levels in an organization.

• Experience supporting a geographically diverse, matrixed client group.

• Demonstrated strength in coaching, employee relations and conflict resolution

Desired Characteristics:

• Experience working with remote/virtual teams

• Ability to influence and effectively communicate at all levels of an organization

• Self-starter with the ability to multi-task and prioritize

• Experience leadingchange management initiatives

• Demonstrated ability to drive HR processes and to deliver high quality HR services in a fast paced, high change environment

• Experience leading HR M&A activities

Grade/Level: 13

The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: