10 CLIENT CARE REPRESENTATIVE Jobs in Virginia, VA
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One Hour Heating Air Conditioning is Hiring a CLIENT CARE REPRESENTATIVE Near Virginia, VA
Description
Position Overview:
We are looking for an experience Client Care Representative who builds connection with customers, find solutions, and help people find what they're looking for. Especially if people tell you that they love your voice and you could talk on the phone all day!
Your teammates will cheer you on as you address customer concerns and get them the help they need.
Responsibilities:
- We believe customers should speak with real people - not phone robots. Answer calls as they come in
- Verify information in our CRM and make sure to update notes with a high degree of accuracy
- Help Technicians check out and update records accordingly
- Respond to chats and emails as needed
- Additional duties as assigned
Requirements
- Experience providing excellent customer service over the phone and chat
- Able to multi-task, updating notes in CRM and keeping up with phone conversations
- Positive, customer service-driven attitude
- Strong communication skills
- Ability and desire to work independently, come up with solutions, and know how to use your resources
- Flexible to work evenings, weekends, and holidays as scheduled
Benefits
- Affordable benefits: Up to 90% Employer-Paid Medical, Dental, Vision coverage for employees, Short-Term/Long-Term Disability Insurance
- 401(k) plan with company match
- Paid Time Off accrued quarterly, paid holidays and birthdays off
- Teammate & Family Discount
- Paid training
Job Summary
Full Time
Specialty Trade in Construction
$33k-42k (estimate)
01/20/2024
05/10/2024
The job skills required for CLIENT CARE REPRESENTATIVE include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a CLIENT CARE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CLIENT CARE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CLIENT CARE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CLIENT CARE REPRESENTATIVE, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CLIENT CARE REPRESENTATIVE. You can explore the career advancement for a CLIENT CARE REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
03/27/2022: New Haven, CT
Customer service representatives document their exchanges with clients, often using customer relationship management software.
06/08/2022: Honolulu, HI
They help customers compare products and services and advise clients about which options meet their needs.
05/04/2022: San Jose, CA
When customers experience problems with products and services, these support representatives handle complaints.
05/12/2022: New Haven, CT
Representatives keep records of customer interactions, process customer accounts and file documents
03/15/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
04/10/2022: Lawton, OK
Take note that workplace skills are crucial to being an effective customer service representative.
04/19/2022: Hopkinsville, KY
Measure and analyze customer feedback and have a clear escalation pathway.
06/01/2022: Akron, OH
Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.
04/25/2022: Salt Lake City, UT
When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.
05/01/2022: Johnstown, PA
Step 3: View the best colleges and universities for Client Care Representative.
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