Description

We have been voted one of the best companies to work for 3 years in a row, because we have developed a fun and inclusive culture that is at the forefront of how we operate. We only hire the best and most passionate talent and are proud to promote employees from within.

One Florida Bank was founded on the belief that when we work together, our goals are One. As a Florida-based bank, we are firmly rooted in our local communities, because building relationships one-on-one is the way business gets done. We are committed to knowing you personally, understanding your needs and goals, and providing the products and services that will support you along the way.

The ACH Deposit Operations Specialist provides a wide range of support to Deposit Operations Manager and all other Bank departments. In particular, this position is responsible for monitoring and processing all items related to the Deposit Operations of the Bank, specifically within the ACH area. 

ESSENTIAL DUTIES

• Responsible for monitoring and addressing all ACH tasks and transactions. (ie, IAT transactions, Regulation G occurrences; as well as DNE transactions and to further support the Bank’s Treasury Department Clients with ACH transaction.)
• Responsible for assisting OFB Compliance area with the ACH Audit (s)
• Responsible for monitoring and addressing all non-post, stop pays, positive pay or NSF items on a daily basis.
• Responsible for all debit card matters including but not limited to ordering debit cards and card maintenance. 
• Responsible for handing all ATM matters including but not limited to maintenance and disputes. 

ROLES AND RESPONSIBILITIES

• Primary Responsibility for this Role is to address all ACH tasks for the Bank. 
• Responsible for processing foreign items and returned mail. 
• Hot cards and PIN re-orders.
• Process chargebacks, ACH items, wires and CD interest checks. 
• Responsible for verifying that signatures on all wires are in compliance with Bank policy. 
• Process daily account maintenance requests in accordance with Bank policy and file properly. 
• Responsible for processing daily reports and settlements as delegated by the Deposit Operations Manager.
• Responsible for monitoring and processing lockbox items, new account documents and handling account exceptions.
• Report discrepancies immediately to the Deposit Operations Manager and assist in clearing discrepancies.
• Maintain detailed records on all work responsibilities. 
• Maintain the confidentiality of the Bank’s customers. 
• Remain current on and adhere to all regulatory requirements and training. 
• Responsible for processing levies, garnishments and bankruptcy requests. 
• Responsible for processing branch capture work and for review of mobile and merchant capture deposits.
• Responsible for providing back up to all other Deposit Operations Specialists. 
• Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person will continue with their education to keep his/her ACH Certification current. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High School diploma or equivalent
• 3-5 years related experience.
• ACH Certification

Language and Interpersonal Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Effective interpersonal relationships with management and team members 
• A thorough understanding and application of all policies, procedures and regulations pertaining to the work of Deposit Operations 
• Ability to effectively manage time as related to daily tasks 
• Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanor
• Ability to operate in a team environment to accomplish shared goals

Mathematical Skills

• Ability to work with basic mathematical concepts
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situation

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer and Office Equipment Skills

• Spreadsheet software (Microsoft Excel)
• Word processing software (Microsoft Word)
• Other Microsoft Office applications (Outlook, Teams, One Note, PowerPoint)
• Copier/Scanner

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Sit or stand for extended periods
• See to read small print or complex reports
• Manually operate keyboard, mouse and other personal computing devices
• Occasionally lift up to 20 pounds

CERTIFICATES, LICENSES, REGISTRATIONS

• AAP/AARP

One Florida Bank supports a diverse workforce and is proud to have an engaged and inclusive culture that promotes equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. One Florida Bank conducts pre-employment background screening and drug testing.

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by contacting the HR Department. 

What about the benefits?

We recognize all Federal holidays every year and we offer highly competitive benefits such as:

• 100 % employer paid Medical, Vision, Dental, STD, LTD and group life insurance for the employee
• 401(k) Safe Harbor Match 
• Paid vacation and sick time plus 1 floating holiday
• Paid volunteer hours
• Wellness Program
• Shared leave program
• Tuition Assistance Program
• Pet Insurance
• Team Building activities