Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You’ll Do:

Sales operations administrators provide essential support to the sales team by assisting with administrative tasks such as entering the sales contract into the sales order system (Optimo). They may also coordinate sales meetings, schedule appointments, and manage communication between the sales team and other departments to ensure proper sales, customer tracking. These sales operations administrators will have a special focus on the Stakeholder and Custom Group Sales Channel. 

• Entering Sales Contracts into Point of Sale and Inventory system (Optimo).

• Ensuring the contract is accurately reflected in the system, monitoring product rates, Tax/VAT amounts, payment schedules etc.

• Follow Up with Operations team on missing information, payment schedules, etc. that would prohibit processing of sales orders. 

• Ensuring smooth invoicing process by making sure the contract & invoice is accurate prior to sending to client 

• Ensure accuracy of Customer Master Data in the system and accurate Billing Details in the system.

• Coordinating with Finance department for any issues, status on payments. 

• Entering sales orders into Optimo. 

• Perform follow up with Optimo operations team on missing items, payment schedules, etc. Liaison with accounting on invoice timing 

• Ensure accurate customer master data and billing details in Optimo. 

• Coordinate with Accounting/Finance depts. to troubleshoot any issues in the cycle. 

• Provide payment status to sales teams upon inquiry. 

• Partner with dedicated Stakeholder & Custom Groups team to support event finances.

• Support the Operations team to ensure they have clear and concise information for decision making.

• Complete weekly ad hoc reports/projects as required

• Work cross functionaly between departments to maintain accurate information in client records

• Understanding of Account management and sales lifecycle management

You Have These

• Ability to manage multiple tasks in a deadline-driven environment while maintaining a high level of precision.

• Excellent verbal and written communication skills, experience presenting analyses to management

• Eagerness to be resourceful 

• Excellent planning & organizational skills to manage multiple projects & deadlines simultaneously; highly organized

• Process orientated and able to manage and reconcile large data sets in multiple company-wide systems

• Strong interpersonal skills, a collaborative nature, and a proactive approach to problem-solving; both as an individual contributor as well as a team player

• High level of attention to detail with respect for working in-line with agreed procedures

• Strong focus on seeking efficiencies with attention to detail

• Comfortable working under high pressure in a fast-paced work environment 

• Advanced Microsoft Office experience, particularly Microsoft Excel

• Strong experience in accounting, finance & budgeting

• Bachelor’s degree in Finance, Accounting or a related field, or equivalent experience required

• Critical Thinking

• Proactive in identifying areas where support can be provided in order to meet deadlines

• Organization

• Problem-Solving Ability

• Communication / Interpersonal Skills

We’d Love If You Also Have These:

• Event experience

• Accounting/ ERP software knowledge

• CRM software knowledge (Salesforce)

• Talent Type: Independent

• Comfortable learning new technology platforms

• A collaborative mindset and the ability to work effectively within a team.

• Enthusiasm for learning and adapting to new tools and technologies.

• 1-2 years of relevant, professional experience

• Ideal background experience includes but is not limited to consulting, or accounting in the live event/media industry

Travel:Travel to operational offices when required. Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. International travel may be required. Expected travel may range from 5% annually.

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.