Overview

This position is responsible for providing IT server and network support. Duties include maintaining and troubleshooting servers, networks, storage, wireless, VMware, and all other infrastructure items. Implementing security best practices and documenting infrastructure environment.

Responsibilities

• Maintain, troubleshoot, and upgrade network infrastructure. Cisco, Ruckus, Fortinet and Ubiquiti.
• Project planning
• Troubleshoot software, hardware, and network issues along with documenting resolutions.
• Assign work orders, follow up on status, and communicate status to users.
• Periodically travel to remote locations and assist other IT technicians.
• Represent the company in a professional manner and provide excellent Customer Service

Additional Responsibilites May Include:

• Manage Active Directory, DNS, and DHCP
• Maintain, troubleshoot, and upgrade servers including VMware Environment, and physical Windows and Linux servers.
• Manage Exchange and Office365 servers and mail flow.
• Backup and DR planning and maintenance
• Camera NVR setup and maintenance
• Server software application installs and upgrades

Qualifications

Required

• Experience with Cisco networking and phone system.
• Experience with Cisco Call Manager
• Experience with Fortinet FortiGate
• Associate degree in computer information systems, networking, or related field of study.
• Knowledge of various versions of Microsoft Windows Server OS.
• Networking experience
• Experience with VMware
• Excellent problem-solving skills and work well in a team environment
• Positive attitude and highly motivated
• A team player with excellent communication skills
• Customer service oriented

Preferred

• Bachelor’s degree or equivalent technical work experience.
• CompTIA Certifications: A , Security , Network , Linux , or Server
• Cisco Certifications
• Knowledge of Microsoft Active Directory and Exchange preferred.
• Experience with Linux (CentOS, Red Hat, Oracle Linux)
• The ideal candidate must be energetic, detail oriented, and organized.
• Flexible work schedule.

Steel Dynamics Inc. is an equal opportunity employer.

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