About us

Established in December 2006, OmniView Window and Door specializes in custom windows and doors, both domestic and imported, to serve the premier residential market in Texas. Our team offers over 40 years of experience working with contractors, architects and homeowners. OmniView provides professional sales, service and delivery throughout the greater Dallas/Fort Worth metroplex with plans to expand throughout the region.

**Job Summary:**

We are seeking an employee who is responsible to drive service success with goal of improving customer satisfaction, maximizing client retention. Team member must be a self-starter with field service technician expertise who exceeds customer service expectations. As a valuable delivery and maintenance technician, you will also apply your high-level knowledge of our industry to enhance client trust, build rapport, and drive yourself and your teammates to meet annual goals and objectives.

**Duties:**

• Adheres to policies and procedures

• Presents themselves with class and respect when dealing with internal and external customers.

• Responsible for ensuring service is done in a timely and precise manner.

• Ensures all tools are loaded within their trucks to fulfill service requests

• Keeps track and cleanliness of their designated truck and trailer.

• Preforms repairs on broken or malfunctioning products. May need to replace faulty or worn-out parts.

• Communicates with Service Manager about any issues that may arise in the field or ideas to better serve our customers.

• Installing, testing and providing instructions to clients on certain service calls.

• Able to communicate effectively with customers, team members and Ownership/Leadership.

• Provide customer service and support during field visits and tie workflow to schedules to ensure maximum efficiency.

• Other duties as assigned.

**Qualifications:**

- High School diploma with prior experience in as a service technician

- Experience in customer service

- Great multi-tasking skills

- Essential problem-solving skills

- Outstanding organizational and coordination abilities

- Excellent time management

- Excellent communication and interpersonal skills

- Energetic self-starter and demonstrates initiative

- Team player mentality

**Extraordinary Work Conditions**

- Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings or weekends as necessary

-Extensive driving within the DFW Metropolitan area

-Must be capable of working outdoors and visiting job sites on a regular basis

-Must be able to pick up, load and unload units equal or greater than 50 lbs

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Fort Worth, TX 76116 (Required)

Ability to Relocate:

• Fort Worth, TX 76116: Relocate before starting work (Required)

Work Location: In person