Location

THE MODERN HOME OF AMERICAN GOLF

Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, three pools, including an adults-only rooftop infinity pool, a destination spa, Lounge by Top Golf, and over 127,000-square feet of indoor and outdoor meeting and event space. An expansive retail and entertainment district will feature dining, shopping and an outdoor stage set to be activated for concerts and outdoor programming. The Resort will become a leading destination for golf providing an unparalleled experience for those who are advanced players, new to the game, and everything in between. The resort will offer 46 holes of golf designed by Beau Welling and Gil Hanse, including two 18-hole championship golf courses, a lighted 10-hole short course, and a lighted two-acre putting green. 

Job Description

Omni PGA Frisco Resort is seeking a Omni Care Resort Events Intern (Summer) to play a pivotal role in creating engaging and enjoyable programs, activations, and events for resort guests. As a Resort Events Summer Intern, you will aid in planning, organizing, and implementing a variety of recreational activities. The ideal candidate should be creative and committed to fostering an exciting and dynamic event calendar.

Please note that while schedules will change based on resort occupancy, holidays, and seasonality, this position will primarily work a Thursday-Sunday schedule with up to 40 scheduled working hours per week. Scheduled shifts will include weekends, holidays, and evenings/nights. This is primarily an outdoor position.

Responsibilities

• Collaborate with the Director of Resort Events, Resort Events Coordinator, and marketing team to design, plan, implement, and execute a diverse range of programs, activities, and events for resort guests (both fee-based and complimentary).
• Foster positive relationships with guests, vendors, and partners.
• Work closely alongside various resort departments to ensure their understanding of event needs and the role each department plays in the success of the event.

• Collaborate with operational departments to ensure a seamless experience for guests.
• Actively participate in the assurance of the safety and enjoyability of all programs.
• Keep files updated with important reference materials, including vendor contracts, check requests, resumes, diagrams, recaps, and activity usage reports.
• Maintain accurate records of program attendance, expenses, and feedback.
• Generate regular reports to assess the success of programs and identify areas for improvement.
• Organize regularly scheduled meetings to evaluate program successes and room for improvement.
• Actively seek feedback and incorporate suggestions to continuously improve guest programs.
• Use Delphi software to reserve space, create banquet event orders, and organize resume reports. Attend daily/weekly BEO and resume meetings as required.
• Work within multiple platforms (including Eventbrite and Resort Pass) to track and sell event tickets and reservations.
• Handle invoicing and accounting documents on a timely basis.
• Assist with special projects related to PGA Frisco campus public events.
• Assist with general resort duties and projects as assigned. 

Qualifications

• Currently working towards a degree in related field.
• Excellent communication skills (both oral and written).
• Willingness to work a flexible schedule, which will often include evenings, weekends, and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. 

The ideal candidate will have the following qualities:

• Customer service oriented with a desire to create memorable guest experiences.
• Stellar organizational skills and strong attention to detail.
• Able to prioritize responsibilities. Strong time management and multi-tasking skills. Can prioritize and organize workload to ensure deadlines is met. 
• Decision maker and problem solver. Proactive in problem solving.
• Ability to think clearly, quickly and make concise decisions.Can handle stressful situations while maintaining a calm and welcoming demeanor. 
• Team orientated with an ability to work with all departments within the resort.
• Ability to work independently combined with a strong collaborative style of communication both internally and externally.
• Passionate and committed to personal and professional growth and development, as well as those of his/her colleagues.

 If you are a dedicated and motivated individual with a passion for creating memorable experiences, we invite you to apply for the Omni Care Resort Events Intern position.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.