Banquet Events Manager
Who We Are
Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Htel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Htel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Summary
The Banquet Events Manager will assist the sales team with events in ensuring service standards are met with each group. They will communicate with other department personnel regarding type of equipment, staffing, setup/break down needs and assist with training and supervising staff during events and assist in management of day-to-day operations of the venue as directed
Job Responsibilities:

• Prepare all Banquet Event Orders and lead BEO Meetings as they relate to in-house events.
• Oversees and coordinates all of the details for in house resort events
• Provides assistance and represents Harwood Hospitality as appropriate in communicating with internal and external constituents
• Assisting in the development of policies and procedures related to in-house event planning
• Socialize with guests and members as required (scheduled events, etc.).
• Determine recommended fees to be charged as required for special events.
• Controls revenues and expenditures; and makes recommendations for future budget appropriations.
• Book all music entertainment programming for the venue; handle arrangements regarding travel, housing and contract negotiations for the entertainers.
• As directed, oversee special cultural events including art, shows, antique shows and music events.
• Constantly updates client database and maintains it as an effective marketing and PR tool.
• Monitors guest's comments on social media (Facebook, Trip Advisor, etc.) and gives appropriate feedback.

Procurement and deliveries:

• To ensure that consumable and non-consumable goods are ordered, correctly stored and inventoried.
• Checks quality of deliveries and documentation
• Ensures that all terms and conditions of signed contracts with approved vendors/suppliers of his/her unit are executed and followed. Reports to Restaurant GM on any contract breach
• Ensures correct storage of supplies

Finance, Cost Control & Budgeting:

• Monitors contracts and profitability.
• Ensure that all events deposits are received on time
• Manage effective control of food, beverage and labor costs among all outlets.
• Achieve predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion.
• Review and control schedules for the operation of the restaurants, to insure the highest level of guest service while also monitoring labor costs

Qualifications:

• Must have a minimum of three years hotel banquet management experience.
• Must have a minimum of 5 years in F&B management.
• Ability to work varied shifts, including nights, weekends and holidays
• Working knowledge of Microsoft applications (Word, Excel)
• Skill in organizing resources and establishing priorities.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation.
• The ability to communicate effectively orally and written.