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Are you a current automotive or diesel technology student or recent graduate looking to kickstart your career with a leading name in the heavy truck industry? We are seeking dynamic, eager individuals like you to join our team as a Customer Service Specialist at our North Portland location. This role offers the unique opportunity to blend your technical expertise with top-notch customer service skills, helping to diagnose and resolve truck-related issues for our customers and dealers. Whether you're handling calls, managing case notes, or engaging in team meetings, you'll be a crucial part of a company that values innovative solutions and dedicated service. Join us, and drive your career forward while making a real impact in the automotive world!
Overview:
One of the world's leading heavy truck manufacturers is looking for an automotive or Diesel technology student or recent grad to join their team in helping customer and dealer diagnose and resolve truck related issues. The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offering possible solutions, or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
Day to Day:
Qualifications:
Additional Details:
Full Time
$81k-108k (estimate)
05/06/2024
05/19/2024
olsaresources.com
Portland, OR
50 - 100