Overview:
We are seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for overseeing daily operations, managing a team, and ensuring the smooth functioning of our operations. This is a key leadership role within our organization.

Duties:

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Serve as a role model to achieve priorities in store with the customer as the primary focus.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience by using all omni channel offerings.
• Take action based upon direction from the Service Leader and collaborate effectively with employees.
• Support Service Leader duties during non-peak hours.
• Build and share expertise in an assigned specialized functional area.
• Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed.
• Be accountable to personal goals which contribute to overall store goals and results.
• A current or previous retail employee with 6 or more months of experience.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Able to demonstrate interest and initiative to develop skills and improve capabilities.
• Passionate about retail and thrive in a fastpaced environment.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Edinburgh, IN 46124 (Required)

Ability to Relocate:

• Edinburgh, IN 46124: Relocate before starting work (Preferred)

Work Location: In person