About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

What You'll Do

• All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
• Recruit, hire and develop people to drive a culture of high performance and engagement
• Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
• Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
• Promote community involvement
• Adapt team priorities to respond to customer and business partner needs
• Provide front line supervision to an operational, service or administrative team

Who You Are

• Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
• Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
• Strength in driving metrics to deliver results that will meet or exceed business goals
• Able to travel as required
• Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
• Good understanding of concepts and procedures within own subject area

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About the Role

In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

What You'll Do

• All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
• Recruit, hire and develop people to drive a culture of high performance and engagement
• Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
• Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
• Promote community involvement
• Adapt team priorities to respond to customer and business partner needs
• Provide front line supervision to an operational, service or administrative team

Who You Are

• Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
• Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
• Strength in driving metrics to deliver results that will meet or exceed business goals
• Able to travel as required
• Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
• Good understanding of concepts and procedures within own subject area

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

• All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
• Serve as a role model to achieve priorities in store, with the customer as the primary focus
• Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
• Build and share expertise in an assigned specialized functional area
• Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
• Listen and ask questions to solicit feedback to understand needs and provide service
• Handle unique or complex customer interactions

Who You Are

• Provides clear and direct communication of expectations and gives feedback
• Ability to utilize technology effectively and engage with customers and your team to meet goals
• Able to effectively lead and inspire others through coaching and mentoring
• Demonstrate interest and initiative towards continuous improvement and growth
• Research process or transaction flow to identify root cause of errors

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one o

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person