Job Overview: We are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our organization. This includes managing staff, ensuring efficient processes, and maintaining a high level of customer satisfaction. If you have a strong background in training development, retail management, and excellent communication skills, we encourage you to apply. Responsibilities: - Manage and supervise a team of employees, providing guidance and support - Develop and implement training programs to enhance employee skills and knowledge - Monitor and evaluate operational performance to identify areas for improvement - Ensure compliance with company policies and procedures - Oversee inventory management, including ordering and receiving merchandise - Coordinate with other departments to ensure smooth operations - Handle customer inquiries and resolve any issues or complaints in a timely manner - Implement strategies to improve customer satisfaction and loyalty - Conduct market research to identify trends and opportunities for growth Experience: - Proven experience in retail management or a similar role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication skills, both written and verbal - Ability to manage multiple tasks and prioritize effectively - Proficient in Microsoft Office Suite - Cash handling experience is preferred - Multilingual abilities are a plus We offer competitive compensation and benefits packages for qualified candidates. If you are looking for an exciting opportunity to contribute to the success of our organization as an Operations Manager, please submit your resume and cover letter. We look forward to reviewing your application.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person