Description

We Offer:

• Competitive Pay
• Ongoing professional training
• Excellent benefits package including
• Medical
• Dental
• Vision
• Life, Long Term Disability, Critical Illness, Accident Insurance
• Legal Shield
• 401(k) and profit-sharing plan with employer match
• Paid Holiday, Sick and Vacation Time

Essential Duties:

Customer Service

• Provide excellent customer service to “walk-in and telephone” customers.
• Greet customers immediately, in a courteous and friendly manner.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly, and courteously.
• Point out any sales, specials, or new merchandise to customers.
• Assist customers with their selection of merchandise and fashion feedback.
• Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
• Notify customers when special orders or back-ordered items are received.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.

Retail Sales of General Merchandise

• Assist General Merchandise manager with retail sales of General Merchandise.
• Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows etc.
• Maintain clean and current displays of merchandise which appeals to customers
• Receive merchandise from distributors, check merchandise received against purchase invoice.
• Log merchandise into inventory.
• Tag merchandise. Stock shelves & other displays or place merchandise into stockroom.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
• Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
• Maintain updated customer mailing lists.
• Attend training sessions to keep current with merchandising & inventory control issues.

Other Duties – As Assigned

Requirements

Commitments:

• Treat all employees and customers fairly, courteously, and with dignity.
• Be prompt and available for flexible scheduling.
• Present an up beat, friendly, outgoing personality to all customers.

Qualifications & Job Requirements:

• Schooling or experience in merchandising and retail sales.
• Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.

Physical Demands:

• Must have the ability to stand and walk the sales floor for most of the day.
• Frequently required to bend, stoop, crouch, reach, and lift 40 lb. of merchandise

Working Conditions:

• Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.