The Refreshment Stand Server at The Plateau Club is responsible and accountable for the daily operations of the Refreshment Stand and coordinates with the Food & Beverage Managers to provide exceptional service to our guests. This includes meeting or exceeding our established standards for guest satisfaction, sales, and financial performance. This position is eligible for tips in addition to regular hourly rate. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use all point-of-sale related systems efficientlyInitiate contact with guests within 15 feet, with a warm welcome. At the conclusion of the guest’s visit, offer a sincere thank you and invitation to return. Greet guests and assist them throughout the interaction in a friendly, and courteous manner. Always yield to the guest. Maintain effective communication between all staff membersLead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement. Use suggestive selling techniques to upsell to the guestsMust uphold a clean and orderly appearance and be dressed in uniform at the start of each shift. QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE: Able to work well under pressure and balance multiple priorities and assignments while being in the public eye. Must have a passion for serving guests and their satisfaction is your satisfaction in a job well done. Must be comfortable working in a fast-paced environment where continuous improvement is expected. Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness a must. Understanding of golf etiquetteMust be at least 21 years of ageMust obtain a Food Handlers Permit & MAST Liquor Server Permit WORK ENVIRONMENT: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member must: Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basisHave the ability to lift 50 pounds occasionally.May include outdoor work and exposure to related weather conditions to include but not limited to: sunshine, wind, rain, warm & cool temperatures. COMPENSATION DETAILS:Offered rate of pay range: $16.28 - $16.28 per hourEligible for tips in addition to regular hourly rateEligible for overtimeBENEFITS AND PERKS: Oki Golf offers an impressive collection of benefits! Some benefits include: ALL TEAM MEMBERS:Golf benefits for free play, guest passes and visits to all 8 Oki courses.50% discount on shift meals25% discount for you and up to four guests (not including alcoholic beverages) Flexible work environment401K with company matchPaid sick timeTeam Member Referral Program participation and more!FULL-TIME TEAM MEMBERS: (regularly working 35 hrs/week):Medical/dental/vision/telehealth coverage FSA options Company paid life insurance and long-term disability Paid vacation Holiday pay FOR SEASONAL TEAM MEMBERS:Seasonal team members are hired for the summer season, and work fluctuating amounts of hours per week, including occasional overtime. Hours are not guaranteed, and hours worked during the summer (busy season) are not an indication of hours available year-round.Seasonal employment is temporary work; therefore, terminated at the end of the busy season. Team Members in good standing are encouraged to return the following year or apply for a year-round position if available.Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.