As the Golf Shop Supervisor at The Plateau Club, you will be responsible for assisting in the management of the golf operation relating to delivering an exceptional golf experience including managing the golf shop, promoting the game and Oki Golf, teaching lessons, assisting with events, and providing any other additional services to ensure an exceptional golf experience. ESSENTIAL DUTIES AND RESPONSIBILITIES:Provide professional advice pertaining to the game and equipment and assistance to all guests and members.Control and manage daily tee sheets and play; ensure efficient and correct guest check-in and fee collection.Assist in managing and executing internal and external golf events to ensure events run efficiently and professionally.Use all golf shop-related systems efficiently.Assist in the management of the golf cart fleet including maintenance and ensuring golf carts are up to Oki standards for clean and safety as directed by the Head Professional.Implement & adhere to Oki Golf universal standards on a daily basis.Understand Oki Golf’s definition of guest service and embody the service philosophy.Directly supervise staff by carrying out the responsibilities in accordance with Oki Golf policies and procedures. This will include planning, assigning, and at times performing activities of team members supervised.Assist in staffing the golf operation including recruiting, hiring, and training of Golf Shop, Player Assistant, and Guest Service staff.Encourage, mentor, coach, train, and develop team members to ensure their maximum value to Oki Golf so that the guest experience is realized.Hold all team members accountable for their areas of responsibility.Lead by example. Set the benchmark of performance for the department in the areas of motivation, sense of ownership, and dedication to product quality.Supervise and assist in merchandising including receiving, displaying, taking inventory, and promoting golf shop sales. Have a thorough knowledge of all Oki Golf programs and be able to effectively educate guests. QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:Positive and proactive attitude relating to guest service and overall guest experience.Good communication skills, both written and verbal.Ability to communicate on various levels including team members, the senior leadership team, guests, vendors, and contractors, always showing tact and diplomacy as an Oki golf team member.Proficiency in computer skills including Microsoft Office programs, e-mail, and the Internet.Must be comfortable and willing to “roll up sleeves” and lead by positive example.Independent decisions are made with sound judgment and are consistent with Oki Golf core values.High School diploma or equivalentAbility to follow company policy/procedures, complying with all administrative responsibilities. WORK ENVIRONMENT: The work environment characteristics described here represent those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the team member must: Lift, reach, bend, twist, push, pull, squat, grasp, and use arm-hand coordination on a consistent basisHave the ability to lift 50 pounds occasionally.Be able to work weekends and holidays, mornings, and evenings as business demands.Must be able to stand for up to four hours.May include outdoor work and exposure to related weather conditions including but not limited to sunshine, wind, rain, and warm & cool temperatures. COMPENSATION DETAILS: Offered rate of pay range: $18.00 - $20.00 per hourEligible for overtime BENEFITS AND PERKS: Oki Golf offers an impressive collection of benefits! Some benefits include: ALL TEAM MEMBERS:Golf benefits for free play, guest passes, and visits to all 8 Oki courses.50% discount on shift meals25% discount for you and up to four guests (not including alcoholic beverages) Flexible work environment401K with company matchPaid sick timeTeam Member Referral Program participation and more!FULL-TIME TEAM MEMBERS: (regularly working 35 hrs/week):Medical/dental/vision/telehealth coverage FSA options Company-paid life insurance and long-term disability Paid vacation Holiday pay FOR SEASONAL TEAM MEMBERS:Seasonal team members are hired for the summer season, and work fluctuating amounts of hours per week, including occasional overtime. Hours are not guaranteed, and hours worked during the summer (busy season) are not an indication of hours available year-round.Seasonal employment is temporary work; therefore, terminated at the end of the busy season. Team Members in good standing are encouraged to return the following year or apply for a year-round position if available. Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.