Join the dynamic and motivated team at OED Solutions Inc., where we are currently seeking an Entry Level Client Relations Associate. In this pivotal role, you will play a vital part in identifying and cultivating relationships with targeted prospective clients and client groups. We are looking for an individual capable of converting leads provided by our business development and customer service team into valued customers. As a Client Relations Associate, you will contribute to a team dedicated to delivering outstanding customer service, fostering professional development, and consistently exceeding expectations.

Essential Duties: As a Client Relations Associate, your responsibilities will include:

• Interacting with clients to thoroughly understand their requirements and provide appropriate services.
• Maintaining frequent communication and follow-up with clients to ensure ongoing satisfaction.
• Building positive and long-term client relationships to foster business growth.
• Analyzing and resolving client concerns in a timely and professional manner.
• Providing excellent client support to ensure overall satisfaction.
• Participating in educational trainings for continuous professional growth.

Required Skills and Experience: To be successful in this role, you should possess:

• Strong problem-solving, influence, and negotiation skills.
• Excellent written and verbal communication skills.
• Prior experience in customer service and sales.
• Comfort and proficiency in interacting with clients and customers on a daily basis.
• Flexibility in work schedule; the ability to travel is a plus.

Why Join Us:

• Be part of a dynamic and motivated team.
• Opportunities for continuous professional growth and development.
• Contribute to fostering positive client relationships and exceeding expectations.