Budtender

Job Summary:

The Budtender will provide superior customer service and educational guidance to registered customers. The Budtender will record sales in the Point Of Sale system (Dutchie), and handle cash and cashless ATM transactions. The Budtender must maintain an organized environment and facility appearance. Reports directly to the General Manager. Follows established policies and procedures, contributes to the development of new concepts, policies and procedures as necessary to perform job duties and tasks.

Job Duties and Responsibilities

• Greet customers as they enter the dispensary.
• Assist in start of day and end of day procedures, stock products and supplies, arrange displays, open and close register, etc.
• Budtender will be responsible for their own cash drawer throughout their shift.
• periodically be needed to check in customers and verify ID’s
• Communicate with General Manager to maintain customer traffic flow, minimize wait times, and maximize sales and customer satisfaction.
• Maintain organization of dispensary room through daily upkeep and cleaning.
• Maintain cleanliness of Budtender Station and Retail Floor at all times. You are required to clean up after the end of your shift.
• Double check order that was fulfilled properly
• Ensure that payment is counted accurately.
• Perform daily cash drops while ensuring your till is accurate throughout your shift.
• Weighing and packaging products as needed. Bud Bar for example.
• Maintain knowledge of all products and services provided, as well as applicable state and local laws.
• Educate customers on options and methods, strain information, effectiveness for specific ailments and cultivation methods. Provide educational materials and resources for customers as needed.
• Maintain awareness of customer input and suggest changes to improve service or product.
• Ensure accurate information is recorded for all customer registration, sales and preferences.
• Coordinate with the General Manager as needed.
• Maintain a continuous state of alertness to ensure the highest standards of safety for fellow employees, products, and the facility.
• Stay informed and knowledgeable about state and local laws, and industry news.
• Follow-up with customers about specific product or service requests.
• Assist management in product inventory and/or adjustments.
• Participate in discussions and provide suggestions for improving product availability, customer satisfaction and/or policies and procedures.
• Attend staff meetings as scheduled.
• Position will be cross trained with inventory when shifts are needed to be fill.

Required Experience, Education, and Skills:

• 2 years retail and/or customer service experience required
• Cannabis experience preferred.
• Must be 21 years of age or older.
• Must have the ability to pass a background check.
• Experience in a sales environment preferred.
• Accurate data-entry and record keeping.
• Strong attention to detail, organizational skills and time management abilities.
• Superior customer service skills.
• Ability to work in a fast-paced, changing and challenging environment.
• Knowledge of Dutchie - Point of Sale system preferred
• Ability to make decisions as necessary with oversight when needed.
• Regulations and Inventory experience preferred.
• Strong organizational and communication skills.

Physical Requirements:

• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Details and responsibilities listed are not comprehensive and may be subject to change.

Job Type: full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Experience:

• Retail Cannabis: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Millbury, MA 01527: Relocate before starting work (Preferred)

Work Location: In person