Overview:
We are seeking a highly skilled and experienced Marine Service Manager to join our team. As a Marine Service Manager, Service Manager, you will be responsible for overseeing the daily operations of our service and parts departments and ensuring exceptional customer service. This is a leadership role that requires strong organizational skills, technical knowledge, and the ability to effectively manage a team.

Responsibilities: - Manage and supervise a team of technicians and support staff - Provide guidance and training to service department employees - Schedule and assign work to technicians, ensuring efficient workflow - Monitor service operations to ensure quality standards are met - Handle customer inquiries, complaints, and escalations in a professional manner - Develop and implement strategies to increase customer satisfaction and loyalty. Interact with our second location sharing best practices.

Qualifications

· Previous experience as a Service Manager or similar role in a marine repair dealership setting

· Strong knowledge of marine diagnostics, boat maintenance, and vessel repair processes

· Proven ability to effectively manage a team and drive performance

· Knowledge of Dockmaster software a plus, but not required

Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options
- Paid time off

If you are a highly motivated individual with a passion for marina operations and possess the required skills and experience, we encourage you to apply for this position. Please submit your resume along with a cover letter detailing your relevant qualifications.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person