HUD-Certified Housing Counseling Agency

HOUSING PROGRAMS COUNSELOR I

The Ocala Housing Authority is seeking a qualified person to join its team as a HOUSING PROGRAMS
COUNSELOR I. The housing program counselor will provide administrative support and general office
functions for the Housing Choice Voucher (HCV) and Public Housing (PH) programs. The employee will
perform processing, maintaining, and updating of applicants and tenant files while upholding the OHA
policies and procedures. This position includes evaluating a family's income in accordance with federal
regulations for family's initial certification, move in's, interim adjustments, and Annual Exams, executing
legal documents and data entry.

MINIMUM QUALIFICATIONS: High School Diploma/GED; (2) years of college in social work,
counseling, business or finance can help compensate for (2 years) in Subsidized Housing, Housing
Management and/or case management and three (3) years customer service or social work experience.
A combination of experience and education that would be likely to provide the required knowledge and
abilities could be qualifying, as determined by the OHA. Must be motivated, organized, and possess good
written and oral communication skills, personable, can multitask, dependable, have the ability to
establish effective working relationships with client's, other staff, and general public, display
professionalism, possess high integrity, exemplary work ethics, confidentiality, and type 35 wpm.

If you meet these qualifications, please mail: cover letter, resume', application, and three (3)
verifiable work references, to the attention of: Santiago Del Rio, HR Coordinator, Ocala Housing
Authority Administrative Office, 1629 NW 4th St, Ocala, FL 34475. You may also fax or email to
352-369-2643 or Sdelrio@OcalaHousing.org. Applications and job description are available on the
OHA's website at www.OcalaHousing.org. Salary: $17.25 per hour / $35,880 annually, plus
EXCELLENT BENEFITS. Successful candidate must pass a criminal background check. Position is
open until filled.

“This opportunity is covered under Section 3 of the HUD Act of 1968”

Drug-Free Workplace

Come Serve Ocala/Marion County with US!

JOB DESCRIPTION Housing
Programs Counselor I

Nature of Work
The Housing Program Counselor will provide administrative support and general office
functions for the HCV and PH programs. The incumbent will perform processing,
maintaining, and updating of applicants and tenant files while upholding the OHA
policies and procedures. This position includes evaluating a family’s income in
accordance with federal regulations for family’s initial certification, move in’s, interim
adjustments, and Annual Exams, executing legal documents and data entry.

Classification Standards
Administers employee health, welfare and retirement plans. Benefit programs include:
401 (k) Retirement Plan and Pension Loans, medical/dental/vision, long-term disability,
workers’ compensation, leave of absence, Section 125 Cafeteria Plan, etc. The single
position to this class reports to the property manager and the Housing Program
Director.

Essential Job Functions
Duties include, but are not limited to, the following:

• Schedules and conducts eligibility interviews, processes verification for family

• Coordinates with inspectors for HQS under the HCVP and ability to conduct

• Creates and maintains files in accordance with the OHA procedures, program

• Assembles briefing materials for the HCVP families and conducts briefing as

• Performs variety of clerical tasks; maintain participant filling system, including

• Post rent payments in the system for the OHA portfolio including updating the

• Assist with closing work orders.
• Prepares legal documents under the Public Housing program, lease violation

“This opportunity is covered under Section 3 of the HUD Act of 1968”

(Revised February 2024)

DESCRIPTION
Housing Programs Counselor I, Continued

• Maintains a good relationship with clients, staff, and the general public.
• Responsible for vacancies and leasing of the OHA portfolio.
• Knowledge of federal regulations as it applies to job functions.
• Performs other related duties as assigned.

Job Requirements

• Knowledge of Federal Regulations and general state law as it pertains to Public

• Case management experience in subsidized or related housing
• Proficient with Word, Excel, Publisher, and the ability to navigate on the internet

contractors and the general public as it pertains to families’ participation in Public
Housing Program

• Good organizational skills
• Ability to adequately perform multiple tasks simultaneously.
• Staff are responsible for reporting any perceived and/or real conflict of interest to

their immediate supervisor in writing by completing the OHA conflict of interest
disclosure form. Upen completion and submittal, the immediate supervisor will
then report to Executive management staff. The Chief Executive Officer will
determine if the employee will be allowed to continue processing the client; s file,
or if it will be assigned to another employee.

Specialist within one year of employment.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 10 pounds at times.

• Also, the ability to drive an automobile, manual dexterity is required to operate a

Working Conditions

• Indoors - The worker is subject to environmental conditions and activities that

“This opportunity is covered under Section 3 of the HUD Act of 1968”

(Revised February 2024

DESCRIPTION
Housing Programs Counselor I, Continued

Minimum Qualifications

Experience – (2 years) in Subsidized Housing, Housing management and/case
management and three (3) years customer service or social work experience. Must be
motivated, organized, and possess good written and oral communication skills,
personable, can multitask dependable have the ability to establish effective working
relationships with client’s other staff and general public, display professionalism,
process high integrity exemplary work ethics, confidentiality and type 35 wpm.

Education – High School Diploma/GED; (2) years of college in social work,
counseling business of finance. A combination of experience and education
that would be likely to provide the required knowledge and abilities could be qualifying,
as determined by .the OHA