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Receptionist
$31k-41k (estimate)
Full Time | Ambulatory Healthcare Services 4 Months Ago
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Obstetrics & Gynecology Associates of Hampton is Hiring a Receptionist Near Hampton, VA

Busy OB/GYN office looking to hire a friendly medical receptionist to join our team. 36-hour work week ( We close at 1 pm on Fridays.)
JOB REQUIREMENTS:
  • Must be dependable, courteous, have the ability to multitask, and work independently
  • 2 years of experience at a healthcare facility in a medical receptionist role (essential).
  • Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
  • Innovative thinker with strong conceptual and problem-solving skills.
  • Meticulous attention to detail with the ability to multitask.
  • Strong organizational, administrative, and planning skills.
  • Ability to work under pressure and react effectively to emergency situations.
  • Ability to use discretion while working with sensitive information.
  • Excellent documentation, communication, and IT skills.
  • Passionate about healthcare excellence.
  • High School Diploma or Equivalent
  • Must have good written and oral communication skills, and knowledge of correct grammar, spelling, and office etiquette 
  • Perform all duties within HIPAA regulations
  • Maintain confidentiality of all doctors, staff, and patients
  • Athena EHR or OB/GYN experience is a plus!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Answers multi-line phone system in a courteous, professional, and expedient manner.
  • Verify/update all demographic information.
  • Courteously and efficiently interviews patients and schedules appointments for all providers, and creates a scheduled encounter associated with each patient appointment following the template approved by each provider.
  • Ensure proper payment for services is obtained through the identification of insurance plan information.
  • Takes and relays messages in an accurate and timely manner.
  • Reacts to emergency and urgent calls from patients in a timely manner.
  • Able to manage the workflow of the department/location assigned.
  • Acts as liaison between physician’s office/patient/ insurance company.
  • Prepares and processes all referral paperwork.
  • To complete referrals, gather pertinent information from physicians, nurse practitioners, and nursing staff.
  • Contacts various offices/facilities to obtain the necessary information for completing referrals.
  • Maintains referral records and files documentation.
  • Responds to patient inquiries regarding referrals. 
  • Process incoming and outgoing medical records requests while operating within HIPAA regulations
  • Check patients out and schedule follow-up appointments.
  • Performs clerical duties as assigned to maintain workflow in the department.
  • Scan necessary documents into EMR.
  • Follow all office protocols.
  • Assist trainers in training new hires.
  • Keep the front desk and surrounding areas well-organized and clean.
  • Ensures patient flow is maintained and immediately informs the supervisor of any department and patient issues.
* Assists in other areas within the office and accepts such other duties as may be required when necessary.
This is a fast-paced position that can get stressful at times. The ability to multi-task and work well under pressure while maintaining excellent customer service is a must!
  • Salary will depend on medical office experience. Please send salary requests with resume.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$31k-41k (estimate)

POST DATE

01/26/2023

EXPIRATION DATE

05/13/2024

WEBSITE

obgynofhampton.com

HEADQUARTERS

HAMPTON, VA

SIZE

25 - 50

FOUNDED

1969

CEO

SCOTT CURTIS MD

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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About Obstetrics & Gynecology Associates of Hampton

Obstetrics & Gynecology Associates - We provide family centered-obstetrics, gynecological surgery, treatment of urinary incontinence, cryoablation, ultrasound, family planning & menopause management in Hampton, Virginia, USA, Obstetrics & Gynecology,

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The following is the career advancement route for Receptionist positions, which can be used as a reference in future career path planning. As a Receptionist, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist. You can explore the career advancement for a Receptionist below and select your interested title to get hiring information.

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