SUMMARY:

The Medical Assistant is a supportive position to Primary Care Associates of Erie Metro Center, a division of OB/GYN Associates of Erie, providing administrative and supportive services to the Providers, staff, and patients. This position reports to the Clinical Staff Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Call patients from waiting room and verify patient information before escorting to the exam room.
• Conduct vitals, check urine specimen if needed. Log information into computer.
• Room set up according to Provider preference.
• Clean exam rooms.
• Assist Physicians with procedures.
• Administer injections.
• Provide patient samples and answer any questions if asked or direct questions back to Physician/Provider.
• Ensure rooms are OSHA clean and up to standards every month
• Stock rooms on a daily basis.
• Clean Rx cabinets to check for outdated samples.
• Put away clinical supplies received.
• Keep track of inventory to advise clinical supervisor when items need reordered.
• Consistently demonstrates internal and external quality customer service standards to all that request assistance, responding in a professional manner.
• Other duties as assigned.

COMPETENCIES:

• Basic typing and keyboarding skills
• Excellent communication skills
• Accuracy and attention to detail
• Demonstrates flexibility by adapting to new and changing situations and duties in order to accommodate patient needs effectively
• Works independently

• Exercise judgment and makes decisions
• Ability to prioritize responsibilities
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
• Must be able to establish and maintain effective working relationships with Physicians, Supervisors and peers

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities,

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard medical equipment and standard office equipment such as computers, phones, photocopiers, and fax machines.

Occupational Exposure:

Category 1 Has a high risk of occupational exposure to bloodborne pathogens

Category 2 Has a moderate risk of occupational exposure to bloodborne pathogens

Category 3 Has a low risk of occupational exposure to bloodborne pathogens

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Hearing: Adequate to perform job duties in person and over the telephone.

Speaking: Must be able to communicate clearly to patients in person and over the telephone.

Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

Other: Requires frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting up to 25 pounds, pushing and pulling exerted regularly throughout a regular work shift.

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position. Days and hours of work are 8:00 a.m. to 4:30 p.m. 5 days per week.

REQUIRED EDUCATION AND EXPERIENCE:

Must have at least a high school education.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED EDUCATION AND EXPERIENCE:

Must have at least a high school education.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.