Responsibilities:
1. Balance individual Resident accounts and provide copies of statements

2. Complete monthly payment of Resident private account changes

3. Prepare and disburse monthly cash allowances

4. Creates and distributes monthly billing statements

5. Assist Resident s with the completion of medical assistance applications and verify eligibility

6. Completes representative payee forms on behalf of Resident’s who are unable to do so on their own

7. Coordinate closure related to accounts of deceased Resident’s (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc.)

8. Establishes, develops, maintains and updates filing system for the Business Office

9. Reviews weekly account receivables and payables with the Administrator or designee

10. Assure that established infection control and standard precaution practices are maintained at all times. Follow established safety precautions when preforming tasks and using equipment and supplies

11. Maintains the comfort, privacy and dignity of Resident’s and interacts with them in a manner that displays warmth, respect and promotes a caring environment

12. Communicates and interacts effectively and tactfully with Resident’s, visitors, families, peers and supervisors

13. Answers and responds to call lights promptly and courteously when working in Resident care areas

14. Reports all Resident concerns to the appropriate department head

15. Attend and participate in departmental meetings and in-services as directed

Daily Tasks Include:

1. Work PCC Dashboard Items, Collections, Incomplete Census, Incomplete Admit

2. Meet with financial RP and review Private Pay Expectation worksheet

3. Attend facility meetings, Morning meetings, etc.

4. Verify Payers in Dorado (primary, secondary and therapy)

5. Set up payers for all admits

6. Maintain manual census

7. Research/Address Payment discrepancies

8. Return Customer Service phone calls within 24 hours

9. Return all CBO emails within 2 hours

Weekly Tasks Include:

1. Resident Trust - verify balance of Resident Trust Petty Cash

2. Complete AR Bill Set up(Billing codes, Auths, Therapy DX sheets for Part B

3. Billing Prep, Complete AR bill set up, verify primary dx sheets, billing codes, auths and RUGs

4. AR Reviews with CBO and Administrator

5. Medicaid Pending Meeting

6. Submit Refund request to CBO for approval

7. Submit refund ck request via AP

8. Post Refund once approved and ck cut

9. Attend Billing Accuracy Process Meeting

10. Validate that all residents have an RP and with an accurate mailing address (non PO BOX)

11. Work Aging with CBO

Monthly Tasks Include:

1. Submit accounts to DDBOS for High Risk

2. Run Batch Payer verifications

3. Pull Pharmacy Invoice. Review/Request adjustments/credits

4. Post Pharmacy Invoice (watch for charges booking to private)

5. Post ancillaries (lab xray etc) (watch for charges booking to private

6. Resident Trust - Run and Mail RFMS $2000 limit letters

7. Submit Write off requests (signed by Administrator) to CBO

8. Resolve all Billing Errors identified on Trial claims by CBO

9. Send month end census to Vendors (Lab, xray etc)

10. Review Level of Care in PCC for accuracy

11. Verify that all cash received across counter in the prior month is posted

12. Scan Resident Trust Packet to CBO

13. Private Collections Calls

14. Generate and Mail Private/Patient Liability Statements. Include 2nd collection letter for any balances remaining unpaid

Job Type: Full-time

Pay: From $26.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Long term care: 5 years (Required)
• Administrative experience: 5 years (Required)

Work Location: In person