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Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information at?OakViewGroup.com, and follow OVG on?Facebook,?Instagram,?Twitter, and?LinkedIn.
Overview
This position provides leadership, training and direction to the Tanger Center Performing Arts Center, Event Staffing. The goal of this position is to increase employee and guest retention by affording all guests, including those with special ADA needs, premium suite holder and club members, a direct front of house contact who is trained to handle special needs and requests as well as conflict resolution.
This role will pay $55,000 to $65,000
For FT roles : Benefits : Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
job expires 6 / 30 / 2024
About the Venue
Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000.
The venue is located in downtown Greensboro at 300 N. Elm Street.
A $94M, state-of-the-art facility that has transformed downtown Greensboro (NC), the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Guilford College's Bryan Series, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment.
In its remarkable first two years, the Tanger Center has hosted over 700,000 patrons, 382 events and performances and 146 sold-out shows.
Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 16,000 Season Seat Members.
Responsibilities
Implements and oversees customer friendly based programs.
Coordinates accommodations for guests with disabilities, including but not limited to sign language interpreters, service animals, wheelchair assists, and life support adaptations.
Consults with other division heads with respect to policies, procedures and overall operating guidelines of the facility.
Manages uniform program for Guest Services and Box Office.
Prepares uniform specifications for bid sampling, order and distribution.
Design and implementation of orientation training for all new Coliseum roster employees, emphasizing the Complex's 'specialists in hosting simultaneous event' philosophy.
Conducts refresher training sessions for current roster employees minimally twice annually.
Coordinates training for life skills issues such as CPR / Adult AED Training, blood bourne pathogen training as well as incident / injury reporting.
Qualifications
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.
We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.
Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Last updated : 2024-05-22
Full Time
Religious Organizations
$33k-53k (estimate)
05/24/2024
05/28/2024
oakview.net
HIGH POINT, NC
25 - 50
1958
Private
STEVE SMITH
$5M - $10M
Religious Organizations
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