The Executive Director directs the day-to-day functions of the community in accordance with company policies, current federal and local standard and guidelines, and state regulations to assure that the highest degree of quality care can be provided to residents at all times. The Executive Director must maintain the highest level of customer and employee satisfaction along with successful financial results.

DUTIES AND RESPONSIBILITIES:

• Oversees all aspect of community operations in accordance with company polices and state regulations.
• Create and maintain a atmosphere of warmth, care and positivity. Additionally, communicate in a professional and respectful manner at all times with leadership, employees, residents, visitors and vendors.
• Conduct daily inspections of the community and grounds to ensure quality assurance and great first impressions for residents and guests.

• Conduct daily meetings with department directors to ensure key performance indicators are being achieved, along with, addressing pending concerns and issues.
• Assist department directors in the development, use, and implementation of departmental policies and procedures and professional standards of practice.

• Consult with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services.
• Recruit, hire and retain team members that fit the culture and needs of the community.
• Provide proper orientation, onboarding and on-going training to employees to ensure exceptional resident care and employee engagement.

• Ensure that all community employees, residents, and visitors follow established safety regulations to include fire protection/prevention, health regulations, infection control etc.
• Monitor department budgets and review financials on a monthly basis to ensure community is adhering to budget and achieving company standards.

• Review resident complaints and grievances and make written reports of action taken. Discuss such actions with resident and family as appropriate.

• Champion and maintain an open-door policy and high level of service among residents and staff.
• Ensure timely communication and conflict resolution is provided to residents and/or family members when concerns or issues arise.
• Maintain confidentiality of all personal information regarding residents and staff.

• Performs other duties as assigned.

QUALIFICATIONS:

The requirements below are representative of the knowledge, skill, and/or ability required.

• A Bachelor’s Degree and minimum of two years in long-term care preferred
• Must obtain an active South Carolina Administrator's license or has the qualifications to obtain licensure.
• Must be knowledgeable of long-term care regulations for the state of South Carolina.
• Must possess strong leadership, customer service and organizational skills.

Must possess the ability to make independent decisions under certain circumstances and have the ability to react in emergency situations when necessary.

PHYSICAL REQUIREMENTS:

To fulfill requirements of the position, the employee must be able to meet the following physical components of the position.

• Sit up to 2 hours a day
• Stand and/or walk up to 8 hours a day
• Frequently support up to 75 pounds
• Occasionally lift and/or carry up to 50 pounds
• Frequently kneel, bend, and reach
• Must be able to move intermittently through the workday

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person