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1. a. Possess a Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Business Administration, Public Administration, Criminal Justice, or a related field; AND
b. Have had at least one (1) year of full-time work experience in one or more of the following areas: creating and maintaining databases, systems analysis, training users on systems, systems testing, systems implementation, or systems software upgrades; OR
2. a. Possess an Associate's Degree from an accredited college or university with a major in Computer Science, Information Systems, Business Administration, Public Administration, Criminal Justice, or a related field; AND
b. Have had at least three (3) years of full-time work experience in one or more of the following areas: creating and maintaining databases, systems analysis, training users on systems, systems testing, systems implementation, or systems software upgrades; OR
3. a. Must be a high school graduate or have a certificate of successful completion of the General Education Development test; AND
b. Have had at least five (5) years of full-time work experience in one or more of the following areas: creating and maintaining databases, systems analysis, training users on systems, systems testing, systems implementation, or systems software upgrades.
4. Possess a valid motor vehicle operator's or chauffeur's license.
5. Pass the complete examination, including the employment medical established for this classification.
Work History1. Must maintain a valid motor vehicle operator's or chauffeur's license.
Full Time
$53k-65k (estimate)
05/08/2024
07/07/2024
The following is the career advancement route for User Support Specialist I positions, which can be used as a reference in future career path planning. As an User Support Specialist I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary User Support Specialist I. You can explore the career advancement for an User Support Specialist I below and select your interested title to get hiring information.