Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Warehouse Manager is responsible for the effective management and running of venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. The Warehouse Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event. The Warehouse Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Warehouse Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. 

This role will pay a salary of $50k-60k

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid timeoff (vacation days, sick days, and 11 holidays).

Job expires 5/31/2024

Responsibilities

● Responsible for product purchasing/ordering, receiving and distribution control for the venue.● Ensure that established procedures for tracking purchase orders, requisitions, receiving dockets and perpetual inventory are maintained; report any deviation to the Assistant General Manager (AGM).● Maintain and manage sanitation and organizational systems of all warehouse and storage areas.● Willing and available to assist with Premium Services or Concessions event operations as directed by the AGM and the General Manager (GM).● Provide direction to part-time warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event break down, warehouse returns, equipment storage, sanitation and maintenance.● Responsible for ensuring that the purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating and stocking of supplies.● Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain integrity of product.● Ensure proper transfer process of product between locations, including follow-up documentation.● Develop, initiate and enforce standard operating procedures for proper/accurate asset maintenance/security management throughout all venues and maintain current equipment manifest● Perform routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in proper locations.● Evaluate warehouse employee performance. Maintain employee records, written warnings, reviews and other related documents.● Conduct walk-throughs of the commissary, warehouse and storage areas after the completion of the day to ensure all areas are clean.● Assist Office Manager with daily/weekly/monthly sales and AR/AP when needed● Performs other duties as required by AGM or GM. This list of responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Qualifications

● High School Diploma or Equivalent● 3 Years of experience in a similar supervisory role required● 5 Years of Warehouse/Distribution Operational Logistics (or similar) experience preferred● Consumer-Facing Hospitality Venue experience is a plus.● Forklift Certification Required. OSHA Training is a plus.● Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment● Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.● Ability to speak, read, and write in English.● Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.● Ability to work well in a team-oriented, fast-paced, event-driven environment.● Possess a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.● Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.● Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to venue concession operations.● Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.● Ability to handle cash accurately and responsibly.

Physical Dimensions:

Performing the duties of this position involves extensive and continuous standing and walking.Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop,kneel, crouch and crawl. The employee is frequently required to lift up to 50 pounds. The visionrequirements include the ability to adjust focus, peripheral vision and close vision.

Working Conditions & Hazards:

● Exposed to weather and non-weather related cold temperatures;● In areas with low levels of CO exposure;● Wet and slippery floors;● Extreme hot surfaces;● Pinch points and tight working spaces throughout building;● Exposed to high noise levels.

Note: The statements herein are intended to describe the general nature and level of work beingperformed by employees assigned to this classification. They are not intended to be construed asan exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.