Overview

Assist guests in a friendly, courteous, and professional manner with purchasing artist and show merchandise at concerts and events. 

This role will pay an hourly wage of $13.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 4/30/2024

Responsibilities

Helps setup/tear down merch stand with other sellers.

Maintains accurate counts when selling merch and handling cash.

Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.

Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows. Team player; able to work well with a team of merch sellers in a fast-paced environment.

Ability to work outdoors during summer amphitheater season in hot weather.

EDUCATION AND WORK EXPERIENCE

High school diploma or general education degree (GED)

1 to 3 months related experience and/or training; or equivalent combination of education and experience

Box office, retail sales or customer service background preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to handle and count money, run credit cards, and sell t-shirts, hats, other artist merchandise. Specific vision abilities required by this position includes close vision.

SKILLS AND ABILITIES

Ability to count money, make change accurately

Ability to run a credit card

Ability to listen and follow instructions

Ability to use an iPad & credit card swiper to track sales transactions

Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information

Good problem solving skills and organizational ability

Ability to work independently and as a member of the team

Good customer service skills and sense of public relations

OTHER QUALIFICATIONS

Ability to work with minimal supervision.

Ability to work flexible hours; daytime, evening, weekends and holidays, as needed

Must be able to speak, read and write English.

Must have professional attitude and appearance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.