Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

Phone Operator is an on call; per event employee who represents the Iowa Events Center as initial contact for prospective clients and the general public both on the phone and in person. Phone Operaotr will also assist guests with event information and or route necessary calls to appropriate personnel.

This role will pay an hourly wage of $11.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Answer incoming calls to the Iowa Events Center
• Assist with guest or clients with general questions
• Manage lost and found
• Perform filing or other office related work
• Provide excellent customer service assistance to internal and external clients

Qualifications

• High School diploma/GED or equivalent preferred
• Ability to work independently and as part of a team
• Ability to work in a high pressure, fast paced environment
• Ability to work flexible schedule including nights, weekends and holidays as events require
• Ability to multi task while maintaining strong attention to details
• Exceptional customer service skills—outgoing and friendly personality required
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Working knowledge of Microsoft Word, Excel and Outlook

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.