Overview

The Operations Coordinator directs and supervises the Facility Specialists in the completion of various custodial, housekeeping and event setup/tear down activities. Their primary duty will include the exercise of discretion and independent judgment with respect to matters of significance.

This role will pay a salary of $19 to $22.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

• Supervise facility specialists; provide and coordinate staff training and safety programs; work with housekeeping/setup workers to correct deficiencies; recommend discipline/termination actions.
• Supervise and work along with facility specialists in the set-up and tear down of facility equipment (i.e. chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers, tarps, etc.) for all events; ensure compliance with event work orders and relevant building code, fire code, and ADA regulations.
• Supervise and work along with staff in the various custodial and housekeeping functions for the facility; sweep, mop, and scrub floors; wash walls, clean windows; polish stainless steel/brass and clean counter tops; clean restrooms and replenish supplies; remove stains, clean and extract carpets; dust, polish, arrange and move furniture and equipment; remove rubbish and waste.
• Supervise and perform various facility maintenance tasks as assigned.
• Supervise and operate a wide variety of equipment including vans, pick-up trucks, forklifts, aerial-lifts, floor scrubbers, and other vehicles as required.
• Assist Equipment/Inventory Specialist to inventory all equipment as assigned.
• Maintain storage areas and equipment in designated areas in a neat and orderly manner.
• Identify job related challenges and make corrective recommendations to manager/director.
• Provide excellent customer service assistance to internal and external clients.
• Exemplify the “Our Promise” principles.

Qualifications

• Ability to supervise and train staff.
• Knowledge of fire and public safety regulations.
• Knowledge of terminology used in entertainment and convention settings.
• Excellent customer service skills.
• Knowledge of relevant federal, state, and local regulations.
• Work effectively in a service oriented environment subject to frequently changing priorities.
• Have good verbal skills and ability to communicate with clients and staff calmly under pressure.

• Minimum of one year of experience in housekeeping or event setup in a convention center, hotel, sports venue or other public assembly facility.
• Minimum of two years supervisory experience.
• High school diploma or equivalent GED.
• Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days.
• Possession of or ability to obtain a valid driver’s license.
• Forklift and aerial lift certificates preferred.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.