Overview

The Operations Coordinator is an event-driven support position that provides physical support and oversees projects and employee productivity in the areas of housekeeping, show care, room sets, event teardown, arena conversions, convention services, and grounds maintenance at the Iowa Events Center. The Operations Coordinator leads small crews of part time Building Attendants on tasks and projects; responsible for daily checklists and labor allocation sheets.

This role will pays a wage of $17.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

• Leads small teams on tasks and projects overseeing work quality and productivity in housekeeping, set-ups, change overs, show care, teardown, convention services and grounds
• Provides daily training and coaching to part time staff members in day-to-day activities seeking out Operations Supervisors for additional assistance
• Create a positive teamwork atmosphere, building team morale and a professional environment
• Responsible for thorough execution of daily check lists and labor allocation sheets
• Promptly reports any concerns or personnel issues to Operations Management, reporting escalated concerns immediately
• Verifies and reports information from daily cleaning checklists throughout the facility
• Responsible for filling out and verifying quality room sets and other event paperwork
• Operates an assortment of equipment including, but not limited to, forklifts, pallet jacks, buffers, burnishers, rider sweepers, rider scrubbers, walk-behind scrubbers, blowers, vacuums, and snow removal equipment along with folding chairs, stacking chairs, tables of various shapes and sizes, drapery, skirting and staging
• Responsible for safe use of various supplies including a variety of cleaning chemicals, mops, brooms, shovels and scrapers
• Responsible to read detailed event documentation and diagrams to accurately complete room sets.
• Provide ongoing direction to Building Attendants, set up crews, and temporary staff before, during and after events
• Maintains professional working relationships with all internal and external clients
• Must work on-site, maintain excellent attendance, and contribute to a safe & healthy work environment.

Qualifications

• High school diploma or equivalent
• Some college or a degree in facility management, sports management, business or similar field preferred experience will be considered in lieu of education
• One year of experience in a public facility preferred
• Demonstrated ability to independently lead teams in a fast paced, high-pressure event environment
• Familiarity with OSHA requirements and state, local, federal, company safety standards
• Ability to read and accurately interpret event resumes for room sets
• Proficient computer skills in a Windows format including use of MS Office, Excel and Word
• Ability to handle multiple tasks or event sets at one time and meet deadlines
• Forklift Certification or ability to acquire within 6 months in position
• Demonstrated experience working with most of the equipment noted above
• Demonstrated professional interpersonal communication, in the English language, in person & in writing
• Ability to work an event-driven schedule including shifts of 8 hours or more; on varying days, nights,weekends and holidays

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.