Overview

This position is the primary contact with the guests at the facility. The position requires knowledge of the building and itsservices also to provide a safe and enjoyable environment for the building patrons.

This role will pay an hourly wage of $15.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Be familiar with ticketing, seating locations, procedures, and building policies.• Able to handle large groups of guests.• Maintain control of your assigned sections or area.• Anticipate and correct any trouble situations in your area.• Know general building information and locations of various amenities.• Ensure areas are safe for patrons and staff.• Monitor alcohol consumption and related issues.• Provide exceptional customer service to all patrons.• Perform other duties as assigned.

Qualifications

• Must be available for at least half of all events occurring within each month.• Experience in customer service.• Ability to manage high stress situations.• Able to be on feet for long periods of time.• Able to work a variety of events including children’s shows, theatre performances, and loud concerts.• Must have a pleasant and outgoing personality.• Must be friendly, courteous, and polite with a positive attitude.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.