Overview

The Banquet Server | Part-Time| Sharonville Convention Center will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly wage of $16.00 with eligibility for tips.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Set up and break down of banquet room as instructed by the Banquets Manager to include linen, service ware and glassware.
• Attend pre-shift meetings before events to learn function particulars, including guest and hotel expectations, guest counts, menu offerings, VIPS and all other pertinent information.
• Greet guests and respond to requests in a friendly and courteous manner. 
• Sets and clears tables of china, glass and silverware.
• Neat and clean appearance.
• Preferred a minimum of 6 months previous server experience.
• Performs side work to prepare for upcoming events.
• Maintain clean service areas at all times.
• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-buses tables and full buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Qualifications

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
• Must be at least eighteen years of age to serve alcoholic drinks. 
• Able to work weekends, evenings, and special events as needed.
• Possess Excellent customer service skills.
• Be energetic, with a positive attitude, and keep a smiling face.
• Be a team player.
• Be a quick learner.