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Practice Manager

Knoxville, TN | Full Time
24 Days Ago

Job Description

Company: Oak Street Health

Title: Practice Manager

Location: Various


Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit


Role Description:

Practice Manager (PMs) are important leaders at Oak Street Health. PMs manage a single clinic location and are responsible for Oak Street Health’s operations in and around their clinics. PMs are expected to supervise clinical and non-clinical co-workers, support operational initiatives, and generally ensure that clinic operations run smoothly and timely on a daily basis.


Core Responsibilities:

  • Supervising, coaching and mentoring a multi-disciplinary team of 15

  • Leading the execution of in-clinic operational initiatives

  • Problem-solving team member and patient problems in the moment

  • Ensuring our patients are always delighted with the level of care they receive

  • Ensuring our scheduling and billing processes are executed efficiently

  • Overseeing our clinical and community areas

  • Advocating for your clinic, team, and patients

  • Being an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners

  • Supporting and contributing to on-the-ground marketing initiatives

  • Generally ensuring clinic operations are running smoothly on a daily basis

  • Other duties as assigned


What are we looking for?

  • 2 or more years of experience in a supervisory role within a clinical setting

  • Bachelor’s degree required, Master’s degree preferred

  • A passion for mentorship and team-development

  • A problem-solving orientation and eagerness to identify process gaps and implement practical solutions

  • A flexible and positive attitude

  • A proactive and adaptable working style- able to cover tasks as they arise

  • Impeccable judgment

  • A supportive attitude toward our patient population of older adults

  • Proficient PC skills 

  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary

  • US work authorization

  • Someone who embodies being “Oaky”


What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being scrappy


Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to



Company Overview

  • Website
  • Headquarters SOUTHGATE, MI
  • Size 1,000 - 3,000
  • Founded 2012
  • Type Public
  • CEO
  • Revenue $500M - $1B
  • Industry Healthcare
  • About oak street health
  • Oak Street operates clinics for Medicare eligible individuals that offer primary care services in the Midwest & mid-Atlantic states RI, TN & Texas.

Skills for Practice Manager

The job skills required for Practice Manager include Billing, Scheduling, Initiative, Problem Solving, Supervising, Mentoring etc. Having related job skills and expertise will give you an advantage when applying to be a Practice Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Practice Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Practice Manager

The following is the career advancement route for Practice Manager positions, which can be used as a reference in future career path planning. As a Practice Manager, it can be promoted into senior positions as a Chief Operating Officer Physician Practice that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Practice Manager. You can explore the career advancement for a Practice Manager below and select your interested title to get hiring information.

How to Become a Practice Manager

If you are interested in becoming a Practice Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Practice Manager for your reference.

Step 1 Understand the job description and responsibilities of a Practice Manager

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Step 2 Knowing the best tips for becoming a Practice Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Practice Manager

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