FUNCTION

The Lead Security Officer is responsible for maintaining a safe and secure environment for all patrons, employees and company assets. This individual will also assist with the planning and strategic input of the shift.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Ensure the safety and security of employees and customers.
• Delegates Duties and assign responsibilities to staff.
• Investigate incidents and/or customer complaints, compiling data for accurate reporting.
• Ensure all policies and procedures are being followed and monitored during the shift.
• May answer incoming calls to the facility and direct calls or answer patron questions.
• May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.
• Trains other Security Officers in performance of duties.
• In the absence of Security Management will schedule other security officers on their assigned shift.
• Other duties as assigned.
• Controlling access to restricted areas.
• Reacting to patron and employee incidents and accidents.
• Monitoring patron and employee passage in and out of facility.
• Responsible for checking for and reporting safety hazards.
• May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Maintain interpersonal working relationship among all personnel.
• Oral and written communication skills.

EDUCATION, TRAINING, AND EXPERIENCE

• High School Diploma or equivalent is preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license
• 1-2 year of security officer role

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

Experience

• 1 - 2 years: 1-2 year of security officer role

Education

• High School or better