SPECIFIC DUTIES AND RESPONSIBILITIES

• Ensure orders are being prepared with the correct priority
• Assist in organizing order tickets and proper placement of food on food trays
• Collaborate with the culinary team to ensure established recipes are adhered to and standards are being met on a consistent basis
• Inspect dishes before delivery for accuracy, presentation, and temperature before sending them out to guests
• Assist in delivering orders/running food to maintain prompt service to guests
• Will maintain the highest level of service standards at all times and provide the best-in-class dining experience possible
• Addresses food/beverage or service related guest issues and utilize creativity and resources available to maintain optimum satisfaction
• Inspect the premises according to quality and sanitation standards and assist in overall cleanliness
• Transfer important information between the kitchen and the wait staff
• Eliminate obstacles in service, food preparation lines or dishwashing
• Must be knowledgeable of all health department standards and use good hygiene practices
• Support bussers/servers in their tasks as assigned
• Other duties as assigned by supervisor or department manager

STANDARDS OF PERFORMANCE

• Works on the floor 100% of the time with a “hands-on” mentality for guest service
• Maintain interpersonal working relationships among all Team Members and the public
• Excellent verbal and written communication skills
• Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
• Outstanding coordination and multitasking abilities
• Ability to remain calm under stressful situations
• Strong leadership and communication skills
• Self-motivated with attention to detail
• Strong analytical skills
• Knowledge of menu items and service as well as overall restaurant operations
• Available to work when needed, including weekends, holidays, and nights