Join our team! Now hiring Host/Hostess - Houlihan's - Springfield, MO

Managed By: O’Reilly Hospitality Management, LLC (OHM)

Essential Responsibilities:

• Greets guests upon entry, seating them or managing a waiting list as needed.
• Provides guests with menus and answers initial questions.
• Assigns guests to tables, considering table rotation for server balance.
• Engages with guests to ensure satisfaction with food and service.
• Handles guest complaints and assists in resolving them.
• Answers phone calls, takes reservations, and addresses inquiries.
• Possesses knowledge of the menu.
• Provides world-class guest service.

What we offer:

• 401k & Roth match – full-time and part-time team members are eligible!
• Health, Dental, Vision & Life Insurance Options
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!
• DailyPay available from day one!

Skills & Abilities:

• Strong leadership, management, organizational, and communication skills.
• Ability to problem-solve efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver results and maintain a positive reputation.
• Ability to multitask, prioritize, and work well with diverse personalities.

Hours:
Varied schedule including nights, weekends, and holidays.

Education & Experience:

• High school diploma or equivalent preferred.
• Restaurant or customer service experience preferred.

Physical Requirements:

• Light Work: Exerting up to 40 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Requires walking or standing to a significant degree.
• May be required to lift in excess of 40 pounds on occasion.

Physical Activity:

• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Environmental Conditions:

• Inside: Protection from weather conditions but not necessarily from temperature changes.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer committed to diversity and inclusion. Employment decisions are made based on qualifications, merit, and business needs without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetics, disability, veteran status, or other protected classifications.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Ability to Relocate:

• Springfield, MO: Relocate before starting work (Required)

Work Location: In person