Description

New York Film Academy - Los Angeles

New York Film Academy is committed to an inclusive work culture where people’s thoughts, ideas, concerns, and cultures are valued and respected. We welcome applicants with diverse backgrounds and those sharing in our commitment to inclusivity.

POSITION SUMMARY:

Under general supervision from the Director of Admissions, the New York Film Academy (NYFA) Admissions Assistant will provide clerical support for the Admissions Office as well as perform requested Admissions duties. The Admissions Assistant will also be the first point of contact for NYFA Los Angeles Campus incoming students and guests. Additionally, the Admissions Assistant will communicate various information regarding activities and/or response to requests as well as conduct information sessions and campus tours regularly.

REPRESENTATIVE RESPONSIBILITIES:

The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The day-to-day duties required of this position may vary.

• Serve as a frontline resource to the Admissions Office
• Must be comfortable with high volume calls and able to handle a high volume of requests, via email, text messages and zoom calls to provide detailed information about educational programs and services.
• Build and maintain relationships with prospective students and their families.
• Develop and maintain knowledge of our industry, programs, and policies.
• Conduct campus tours and information sessions effectively.
• Assistance with on-campus recruitment events.
• Create, maintain and update reports and events as requested by the Director of Admissions.
• Other related duties as assigned. Serve as general Administrative Support for the Director of Admissions.
• Work a total of 5 days a week. Saturday availability required.

KNOWLEDGE AND COMPETENCIES:

• Must be friendly, outgoing, personable and able to build and foster relationships with prospective students and their families.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Excellent skills in database management and record keeping.
• Strong customer service skills with the ability to meet and serve the public, both in person and by phone, tactfully and effectively.
• Understand written procedures, write routine documents, and speak clearly; and understand multi-step written and oral instructions.
• Demonstrated ability to work independently as well as within a team.
• Ability to work with frequent interruptions and changing priorities.
• Ability to creatively problem-solve; relate actions and decisions to larger program goals; and respond effectively to a dynamic work environment.
• Ethical/Honest - evidence of the practice of a high level of confidentiality.
• Bilingual is a plus.

EXPERIENCE, EDUCATION AND CERTIFICATION:

• Bachelor’s Degree. Experience may substitute for required education up to 4 years.
• 1-2 years administrative experience in a higher education setting (admissions, recruitment, or customer service)
• Experience in handling high volume of calls and in-person requests in an office setting.
• Experience working in a fast pace, multi-tasking, results driven environment with attention to detail.
• Proficiency with Microsoft Suite Word, Outlook, Excel, PowerPoint
• Valid driver's license required

REPRESENTATIVE MACHINES, TOOLS, EQUIPMENT AND/OR SOFTWARE USED:

THE FOLLOWING MACHINES, TOOLS, EQUIPMENT AND / OR SOFTWARE ARE COMMONLY, BUT NOT ALWAYS, ASSOCIATED WITH THE PERFORMANCE OF THIS POSITION. ACTUAL MACHINES, TOOLS, EQUIPMENT AND/ OR SOFTWARE USED WILL VARY.

• Microsoft Office Suite Word, Outlook, Excel
• Zoom
• Google Documents
• Apple hardware products (i.e. Mac, etc.)
• Canva

ENVIRONMENTAL / ATMOSPHERIC WORKING CONDITIONS:

The following environmental / atmospheric working conditions are commonly, but not always, associated with the performance of this position. The actual working conditions will vary.

• Higher Education environment
• Office environment
• Sit for long/high periods of time to perform various computer/administrative tasks
• Reasonable dexterity of hands and fingers to operate and/or manipulate computer keyboard and other office equipment
• Verbally and effectively communicate utilizing face-to-face contact and telephones
• Leading occasional walking tours of the New York Film Academy building for prospective participants lasting
• Variable work schedule to be determined.

The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by employees in this position. Employees are expected to be flexible and responsive to changes in the scope of their duties. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company. All employees are expected to be familiar with and adhere to New York Film Academy’s Personnel Policies & Procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The New York Film Academy was founded in 1992 on the belief that a top-quality education in filmmaking should be accessible to anyone with the drive and ambition to make films. The school opened at Robert De Niro’s Tribeca Film Center in New York City and has expanded worldwide to include campuses in New York; Los Angeles; Miami; and Gold Coast, Australia.

The mission of the New York Film Academy is to educate students interested in the field of visual storytelling. NYFA courses have been designed to increase students’ creativity and technical expertise through an intense regimen of hands-on and classroom instruction. The Academy’s goal is to enrich its students as visual storytellers by helping them realize their personal artistic visions. NYFA’s expectations center on the growth of each student as a creative individual. NYFA is accredited by the WASC Senior College and University Commission and the National Association of Schools of Art and Design.

Qualifications