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Salary range: $58,700.00 – $113,276.00

Open to provisional hire for candidates who meet the minimum qualification requirements for Administrative Supervisor of Building Maintenance II or city employees who are permanent in the title of Health Services Manager.
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
PROGRAM AND JOB DESCRIPTION:
The Bureau of Operations is responsible for Citywide management of the District Health facilities in all five boroughs which comprise over 300,000 square footage of property. Bureau of Operations provides infrastructure and general business services to the agency, in order to support effective and efficient delivery of public health services.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Manage a portfolio of Departmental facilities, ensuring effective building operation and maintenance. Establish and maintain communications with building tenants, monitoring infrastructure and equipment conditions. Identify and report deficiencies to be addressed by a vendor and /or appropriate DOHMH personnel. Ensure emergency access and the timely facilities opening and closures. Respond and/or initiate corrective plans of action to address violations in a timely manner and remain on call after hours. Develop and implement plans to address fire safety, snow removal, floods etc. during and after work hours. Monitor space utilization in each facility.
Develop and implement guidelines for timely delivery of custodial and administrative services.
Provide effective management of custodial and administrative support staff, ensuring necessary training and performance standards are met. Establish tasks and standards for all employees in a timely manner and effectively evaluated them against the set criteria.
Respond to employee disciplinary actions in accordance with applicable rules and regulations.
Community Relations: Establish and maintain communication with DOHMH programs regarding community related information. Communicate community concerns regarding DOHMH services to appropriate bureaus for resolution. Provide community organizations and the general public with clear, concise, and accurate information about DOHMH services offered within the assigned areas.
Evaluate and recommend facility improvements, serving as the DOHMH facility liaison to the Department of Design and Construction and private contractors for capital and non-capital renovation projects in assigned districts. Monitor contractors' performance and take necessary steps to minimize disruption of services in the facility. Ensure staff and patient safety during construction, and meet with contractors, vendors and agency staff as needed.
Prepare and submit comprehensive, informative, and timely reports. Submit accurate daily reports on time with updated information. Ensure timely submission of Space Analysis reports with the most current facility information. Respond promptly to Emergency requests for information.
Core and Mandatory Training: Ensure tall Facility staff complete Core and Mandatory training (online and in classroom training as provided).
Oversee and facilitate the administrative and operational activities of 7-10 facilities throughout the five boroughs.
Manage 3-4 Facility Managers, overseeing up to five sites in different boroughs.
Coordinate, manage, direct and evaluate the activities of the District Health facilities non-medical components of health care delivery.
Evaluate equipment maintenance, cleaning and security of the facility; biological and environmental maintenance of laboratory safety, and maintenance of adequate inventory of equipment and supplies on site. Evaluate maintenance and custodial needs, monitor performance of maintenance and custodial functions pertaining to all levels of facility upkeep.
Serve as the agency liaison to DDC and private contractors for capital and non-capital renovation projects in assigned district.
Provide consultative services to building tenants regarding renovations; take leadership in facility management, code compliance of city owned building and leased sites, and management of capital projects.
Establish, refine, and monitor other systematic measures of program effectively and efficiently.
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:

• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.

• Proof of Education according to the education requirements of the civil service title.

• Current Resume

• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
**LOAN FORGIVENESS
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.
"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”

Minimum Qualifications

Residency Requirement

Additional Information