1 IT Service Desk Technician - (MSP) Job in Ferndale, WA
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NW Technology is Hiring an IT Service Desk Technician - (MSP) Near Ferndale, WA
IT Service Technician - Managed Service Provider
Looking for a challenge in your career? Tired of working on the same network every day? As one of our service technicians, you will be part of a 20-person and growing service group engaged in hundreds of different networks in businesses, non-profit organizations, and government agencies with new opportunities for skills development daily.
We are a growing 20 year-old Managed Service Provider that supports and services clients coast-to-coast. We are looking for an IT Technician to be part of our call center team. The team member we are looking for will provide support for our clients and have excellent communication and problem-solving skills.
A NW Technology Service Technician serves to help our clients operate more efficiently by implementing the proper use of today's technologies. We are looking for candidates with an aptitude for IT, customer-oriented, with natural troubleshooting skills. New hires onboard with a 6-week training and orientation program to ensure quality service to our clients.
Benefits Include:
- Health, Dental, and Vision Insurance
- Paid time off, vacation
- Professional development assistance (We are a certification testing center.)
- Retirement
Job Type:
Full-time (Monday – Friday)
Shifts: Varies between 6:00 am – 7:00 pm
Experience Preferred: 2 years’ experience.
Technologies Used:
- Microsoft 365 (Exchange, SharePoint, OneDrive, Azure AD)
- Google Workspace
- Microsoft Active Directory
- Desktop Operating Systems (Windows 10, Windows 11, Mac)
- Desktop Applications (Outlook, Word, Excel, Teams, OneDrive)
- Mobile Operating Systems (iOS, Android)
- Mobile Device Managers
- Networking (DNS, DHCP, Internet connectivity)
- Windows networking (File sharing, printing)
- Voice-over-IP phone systems
- Surveillance Systems, Network Video Recorders
NW Technology empowers its partner businesses through world-class IT solutions. If you like a challenge and enjoy working with amazing companies, while learning and being an integral member of a cohesive team, then this is the place for you. Check us out at www.nwtechnology.com
Job Summary
Full Time
$48k-63k (estimate)
06/06/2023
04/04/2024
nwtechnology.com
Ferndale, WA
50 - 100
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The job skills required for IT Service Desk Technician - (MSP) include Troubleshooting, Problem Solving, Networking, Operating System, Active Directory, Professional Development, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Service Desk Technician - (MSP). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Service Desk Technician - (MSP). Select any job title you are interested in and start to search job requirements.
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Quotes from people on IT Service Desk Technician job description and responsibilities
Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
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Responds to customer queries to provide technical assistance.
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Solve problems without redirecting users.
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Career tips from people on IT Service Desk Technician jobs
Requires customer service experience and knowledge of software, printers and mail.
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Proven experience as a help desk technician or other customer support role.
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