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Joining Cellcom: Cellcom is an innovative wireless company that operates its own regional network to provide service for its customer base throughout Wisconsin and Upper Michigan. The company is respected for its long-standing reputation of delivering extraordinary customer care and being a strong community partner. As a subsidiary of Nsight, Cellcom is part of a family of companies offering complete telecommunications services. What you'll be doing: As a Customer Care Representative, you will play a crucial role at Cellcom by delivering on our promise of live, local service. You will feel satisfaction in sharing your knowledge and helping customers stay connected to what matters to them. We provide a strong start with a thorough and fun ~6-8 week paid training program along with ongoing coaching and training throughout the year.
What we're looking for: You need to bring... · High School education or equivalent · 1 years of Customer Service, sales or related experience · Excellent Verbal/Written skills · Perseverance and energy to talk on the telephone for long periods of time · Remain professional, calm, and composed in all situations and interactions · Ability to multitask and navigate across multiple databases and programs It would also be helpful, but not required to have...
About this role: Training… · Held in person at our corporate Green Bay campus · Monday-Friday 8:00 am – 4:30 pm Working Hours… · Call Center Hours o Monday-Friday 8:00 am – 8:00 pm o Saturday-Sunday 8:00 am – 5:00 pm · We can discuss shift preferences during the interview process Wages… · Starting at $18/hour with an increase to $19/hour after 6 months (dependent on attendance and performance) · Additional $1/hour on Saturday and Sunday To view our competitive benefits, click here ! Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com. |
Full Time
Telecommunications
$32k-41k (estimate)
07/20/2023
06/22/2024
nsighttel.com
OSHKOSH, WI
<25
1909
LEODON KELLY
<$5M
Telecommunications
Nsight Telservices provides world-class telecommunications solutions with local customer service. We deliver integrated services: digital phone service, high-speed Internet, Ethernet, IT Services, WAN services and security systems; all backed by our local, caring, personalized customer service. Families appreciate our residential services, and our business solutions position companies on the leading edge. You can stay local and still go big! Nsight Telservices is the sister company to Wisconsin-based wireless telecommunications provider Cellcom. Nsight, as their parent company, is premier comm...unications provider throughout the upper Midwest.
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